Planning for Documentation Usability Testing
When?
Thursday, March 19, 2009
12-1pm (Eastern Daylight Time)
11-12 AM Central, 10-11 am Mountain, 9-10AM Pacific
How much will it cost?
- $10 for STC members
- $15 for non-members
Who is sponsoring this webinar?
The Usability and User Experience (UUX) SIG
Who do I contact?
Contact: Eric Hughes, UUX SIG - Email
How do I register?
Planning for Documentation Usability Testing
Presenter: Mary Deaton
Need some help getting started doing usability evaluation on a documentation project? This seminar walks you through the steps for determining how to define your target audience, how to set usability goals, how to determine an evaluation method appropriate to the goals, and how to report your findings in a way that helps prioritize what changes need to be made to improve usability.
Mary Deaton began as a technical editor at Microsoft in 1987 and this soon sparked an interest in improving the quality of both software products and documentation. This interest expanded over the years to a focus on online information design, interface design, user experience, and usability. In 2004, she earned a Masters in Technical Communication, with an emphasis on usability. She now does information architecture and usability for a variety of private clients. She also teaches usability, document design, and help authoring in Bellevue Community College's Certificate in Technical Communication.
Audience: Technical communicators new to applying usability and user-centered design principles to evaluating and improving the documentation they produce.