Sunday, June 1 - Wednesday, June 4, 2008
Philadelphia, Pennsylvania
PP: Producing and Publishing Information
In this age of Web 2.0, collaborative content generation, and user-centered design, it isn't enough for technical communicators to be familiar with the current tools and technologies. We also have to understand how social networks and user communities are using and consuming the information we create with those tools, and how we can become more responsive to their needs and input. Sessions in this track will address the challenges we face as new technologies shape the content and media of our workday and out lives.
Agile Technical Documentation
This presentation demonstrates how Agile methodology applied to technical documentation results in accurate, flexible, and customer-usable content. Agile documentation practices influence teams, tools, processes, and content development.
An Introduction to Java Concepts for Non-Programmers
Increasingly, developers and programmers are using the Java language and object-oriented programming. This session introduces the non-programmer to basic concepts and provides strategies for further study and career marketability.
Content Gone Wild: Architecting and Classifying for Better Information Retrieval
This session will demonstrate how classified information and different retrieval methods work together to offer a positive user experience. We'll demo an information repository product and share user feedback.
Creating Task-based Navigation with DITA
Learn how to organize DITA topics into a task-based navigation using Task Modeler and XMetaL Author DITA Edition.
Engaging Diverse Audiences Using Screencasts, Wikis and Blogs
Learn to deliver content to a diverse audience using Web 2.0 tools and rich media. Screencasts, vodcasts, blogs, and short tutorials satisfy the needs of the YouTube crowd and embrace the seasoned crowd.
From the Classroom to the Internet: A Case Study in eLearning Development
You’ve been asked to create an online class—now what? This case study details how one company developed the skills and knowledge to produce online courses from scratch, when no member of the group had previous experience.
How Do I Know What to Pick...
Technologies with confusing names keep appearing—WebHelp, DotNet Help, FlashHelp Pro, and more - and picking the wrong one can derail a project. This session explains these technologies in order to help you pick the right one.
Introducing Eclipse
If you are in the software industry, come and find out about the open-source development platform called Eclipse and how to get started writing documentation for it.
It's Not the Software, It's the Features
Forget the software. As DITA becomes more common, the technical communicator becomes less dependant on a tool. Instead of using one tool, you will be able to use the right tool for any given task. Mix and match the best of the best and get what you need.
Learning Systems: LMS & LCMS
Many medium-large companies now author, deploy, and track training via a learning system. Come see a demo from the view of learner, author, manager and administrator. Hear about advantages, pitfalls, vendor evaluation, implementation, staffing and SCORM.
Printed Books and Online Help Using a Wiki
Highlights and key learnings of a project that migrated from FrameMaker books to a Wiki-based, automated authoring and publishing system creating online help (20,000+ topics) and 150 print-on-demand books for software that is updated each quarter.
The Art of the Podcast
Learn how to capture audio from presentations, in-person interviews, phone conversations, and tutorials and deliver them as professional productions that can build relationships with listeners and strengthen their knowledge about your products.
Vendor Panel: Successful Content Management
Join a panel of vendors as they answer some of your burning questions about content management, such as: What level of granularity is appropriate for content? How are translation memory tools integrated into content management? What about metadata?

