This page contains links to materials provided by the conference presenters. The files are organized by the author's last name and Session ID.
Files may appear in one of the following formats: Adobe Acrobat (.pdf), Microsoft Word (.doc), Microsoft PowerPoint (.ppt), rich text format (.rtf), or Zip (.zip).
|
Author(s) |
Session |
File/Link |
| Abella, Vincent J. |
ID 4F |
Helping
a Crowd: User Breadth and Depth in Online Help |
| Allen-Evans, Conni |
MG 2U |
The
Perfect Fit: Understanding Work Styles, Learning Styles, and Technical
Abilities |
| Ames, Andrea L. |
MG 3A |
Advanced
Toolkit for Experienced Technical Communicators, Part II
Additional Handout
|
| Bailey, Elizabeth |
MG 9Q |
Holding
a Chapter or Regional Conference |
| Bailie, Rahel Anne |
TR 7X |
Reaching Global
Audiences: Understanding How to Do More with Less (file not in STC archives)
ZIP Files
|
| Barker, Thomas |
MG 10F |
Topics in Consulting and Independent Contracting
MS Word Version
PDF version
T. Barker's (Independents Conference Guide)
|
| Barnet, Thomas
P. |
MG 3L |
Making
the Most of Your STC Membership: Leadership and Planning (file not in STC archives) |
| Barrett, Anne
C. |
TT 4R |
IXGen
for Beginners Plus Cool Tips |
| Barry, Kevin |
WE 2H |
Style
Guide for Online Portfolios |
| Bates, Mike |
TR 5FF |
Usability
LIVE: Techniques for conducting evaluations and impacting product
design |
| Becker, Susan C. |
MG 8K |
Determining
the Right Rate for You |
| Biel, Julie |
WE 2H |
Creating
Online Documentation for Mainframe Operations |
| Billé,
Constance M |
ID 8E |
Assessment
in Instructional Design |
| Block,
Anne |
WE 7J |
Editing:
An Arcane Strategy for New Millennium Technology? |
| Broadhead,
Glenn |
ID 8E |
Using
CU-SeeMe for Online Training |
| Buckley,
Susan |
TT 4C |
Mobile
Help for Mobile Professionals |
| Buckley,
Susan |
TT 6L |
Mobile
Manuals for Mobile Professionals |
| Caldanaro,
Regina M. |
ID 6V |
Developing
and Effective Online Marketing Plan |
Carbrey,
Mark
Other speakers include:
August Lopez |
ID 4K |
A
Storyboard Based Web Development Lifecycle |
Clifford,
Mark
Other speakers include:
Victoria Koster-Lenhardt
Nancy Hoft
Jack Molisani |
MG 3X |
Interested
in finding a job outside the United States? |
| Collins, William
L. |
WE 7N
|
How
to Edit an Index: A Workshop |
| Corbin, Michelle
Lynn |
ID 9BB |
Defining
an Information Architecture: A Workshop |
| Corbin,
Michelle Lynn |
WE 8D |
Technical
Communication Progression, "Online Indexing Revealed" |
|
Craddock, Kathy
|
WE 9U
|
Policies
and Procedures Writing - It's not Just for Software and Hardware
Manuals Anymore
|
|
Craig, Nancy L.
|
ET 4N
|
Communicators
in the Classroom: How You Can Make a Difference in a Student's Life
|
|
Crawley, Charles R.
|
ET 3U
|
Curriculum
Re-Design for Web-Based and Distance Learning
|
| Crawley,
Charles R. |
ET 9O |
Communicators
in the Classroom: The High School Audience and the Practical Communication
Committee |
|
Crawley, Charles R.
|
ET 4N
|
Communicators
in the Classroom: How You Can Make a Difference in a Student's Life
|
| DeGraw, Yvonne |
WE 9Y |
Designing
Tutorials that Teach |
Delaine,
Nancy
Other speakers include:
David Robbins
Carol Luttrell |
TT 5F |
Intellectual
Property for Technical Communicators: A Primer |
| Downs, Christina |
ID 4AA |
Interactive
Help: Adapting Content for Multiple Users
Additional Paper
|
| Firestone,
Elaine R. |
WE 10Q |
Careful
Scientific Writing: A Guide for the Nitpicker, the Novice, and the
Nervous |
| Fisher, Lori
|
MG 3A |
Nine
Quality Characteristics and a Process to Check for Them |
| Fisher,
Lori |
MG 4V |
Exploring
Organizational Models, Reporting Structures, and Skill Mixes |
| Florsheim,
Stewart |
ID 9G |
Topics
in Information Design |
| Gacki,
Nancy |
ID 8E |
Tapping
into and Integrating Content Sources to Satisfy Design Objectives |
Gannon,
Joseph P.
|
ID
9F |
Redesigning
a Chapter Web Site: Creating a Navigation Structure |
| Garison,
John |
TT 10L |
Take
Off Your HATT: Creating Web-based Help with Real Web Tools |
| Gelb, Janice |
WE 7J |
Developing
a Company Style Guide |
Giordano,
Jennifer
Other speakers include:
David Armbruster
Mike Bates
Bonnie Fink |
ET 9W |
Reaching
Out to the Next Generation of Technical Communicators |
| Giordano,
Jennifer |
ET 7C |
Reaching
Out: Educating Others about the Technical Communication Profession |
| Glick-Smith,
Judy |
|
Leadership
Day Presentation
Embracing Change: The Promise |
| Graham, Gordon |
WE 8D |
The
Art of the White Paper |
| Graham, Gordon |
ID 11F |
Designing
Web Sites for Technical Communication Firms |
| Graham, Gordon |
TT 9I |
Generating
Reference Manuals from Comments in Code |
Griffiths,
Dave
|
MG
6Y |
Information
Outsourcing in Theory and Practice |
| Hall,
Kathy |
WE 5EE |
Communicating
with Nontraditional Audiences
MS PowerPoint version
|
| Hall, Kathy |
WE 7F |
Communicating
with Farm Workersabout Pesticide Safety |
| Hall, Rebecca
C. |
WE 5CC |
Linking
Strategies for Online Help and Web Sites |
| Hanigan,
Mark |
MG 2X |
How
Did The Special Needs Committee Get Started? |
| Hansen,
Lauren Y. |
MG
10G |
Managing
a Successful Web Development Project |
|
Harris, Mitzi
|
ET 4N
|
Communicators
in the Classroom: How You Can Make a Difference in a Student's Life
|
| Hart, Hillary |
TR 2G |
Strategies
for Communicating Risk |
| Hart,
Hillary |
WE 11R |
Rulemaking,
Public Policy, and Regulatory Writing |
| Harvey, Michael |
ID 4DD |
How
We Developed an Intranet: Using the Web to
Inform Employees, Manage Projects, and Save Money. |
| Hayhoe, George
F. |
MG 3DD |
Workshop
for Prospective Journal Peer Reviewers |
| Hayhoe, George
F. |
MG 7T |
Workshop
for Prospective Journal Authors |
| Heninger,
Barbara |
ID 4A |
When
Users Hate Help
Full Page Slides
3 Slides-per-Page w/ Note Area
|
| Heuberger,
Andres |
ID 7I |
Web
Site Design for International Users |
| Hoffbauer,
Mindy |
WE 2W |
Writing
Good Training Material Objectives |
| Horton,
William |
WE 5X |
Tell
Me, Show Me, Let Me! |
| Horton, William |
WE 9S |
Blunders
2001 (or Why Smart Designers Produce Stupid Online Documents) |
| Hughes, Gail |
WE 11R |
Innovations
in Workplace Safety and Health |
| Jackson,
Anne |
ID 4AA |
Interactive
Help: Adapting Content for Multiple Users
Additional Paper
|
| Jacobsen,
Peder |
TT 6G |
Meet
Me in RIO: Implementing Reusable Information Objects
MS Word Version
MS PowerPoint version
|
| Jeffords,
Julie K. |
IS 7FF |
Copyright
Law in Cyberspace |
| Jensen,
Susan |
MG 2A |
Fitting
Usability into Your Business |
| Jesson, Joe |
IS 5GG |
Wireless
Collaboration |
| Lipkin, Regina
M. |
TT 11E |
Implementing
New Desktop Publishing Tools |
| Malcolm,
Andy |
MG 2X |
Deafness....
An Introduction |
Marx, Sophia
Other speakers include:
Jennifer M. Atkinson
Lisa M. Braz
Lea C. Wolseley
|
ID 2L
|
Seize
the Day: Taking Our Place as Owners of the User Interface
Presentation Materials (PDF Files)
Presentation Materials (ZIP Files)
|
|
McCarthy, Dennis
|
MG 4CC
|
Adding
Value: Flexible Roles and Processes, and Getting Involved in the
Design Process
|
| McClean,
Donna |
ET 4W |
Training
for E-Business in Complex Technical Environments |
|
McGuire, Brenda |
MG
4T |
Sister
Chapters: Building a Bridge between Ohio and Japan
MS PowerPoint Version
Adobe PDF version
|
McMurtrey,
Katherine
Other speakers include:
Lee Anne Kowalski
Daina Pupons Wickham
|
ID 8G |
Improving
the Out-of-Box Experience: A Case Study |
| Modisette,
Laura |
ET 2I |
High
School Outreach: How Can You Get Involved? |
Molyneux,
Sara L.
Other speakers include:
Lori A. Marra |
MG 8N |
The
Scare Book Project: Improving Process When Cursed with a Terrifying
Deadline |
| Mountford,
Gwaltney |
WE 3BB |
Organization 101: Order from Chaos
Paper
Slides
|
Mountford,
Gwaltney
|
MG 9Q |
Holding
a Chapter or Regional Conference (file not in STC archives) |
| Miller, Sylvia |
WE 2W |
Writing
Good Training Material Objectives |
| Mueller,
Paul |
ID 2E |
Integrated
User Assistance and Embedded Help - Without Limits |
| Mueller, Paul |
ID 3H |
Designing
Embedded Help - Step by Step |
| Mueller,
Paul |
TT 4O |
Moving
to HTML - Limiting Single-Source Issues |
| Murr, Deirdre
A. |
WE 7J |
Editing
Your Own Work |
| Murr, Deirdre
A. |
MG 5K |
What
the Books Never Told You |
Murray, Mike
Other speakers include:
Sherry G. Southard
Mitzi L. Harris
Jennifer L. Giordano
Laura J. Modisette
Lenore P. Weiss
Bonnie L. Fink |
ET 2I |
High School Outreach: How Can You Get Involved?
Presentation Materials
|
Olsen, Eric
Other speakers include:
Ann Elizabeth
Barb Hermans |
ID 5U
|
Building
EPSS on a Small Budget: A Case Study |
Olsen,
Eric
Other speakers include:
Dennis McCarthy
Peter Dykstra
Roberta Rupel |
MG 4CC |
Adding
Value: Flexible Roles and Processes, and Getting Involved in the Design
Process |
| Otten, Teeoh |
WE 8Y | Turning
an Online Reference Skeptic into A Champion |
| Owen, Jennifer |
ID 8E | What
Does Good Look Like? |
| Petersen,
Judy |
MG 3X | Global
Communication Town Meeting, Part I |
Peterson,
Strecker
Other speakers include:
Leah P. Chappell
Donal Hogan
Lucille C. Santos
Annalee Foster
Deborah Gill-Hesselgrave
Leda D. Farbstein
Noelle Robertson |
MG 3D |
Managing
People and Projects Remotely |
Potsus, Whitney
Other speakers include:
Whitney Neuburger
Grant Hogarth
Shari Gray
Elisa Ma
Diane Kistler
Jayme Perlman |
WE 3R |
Quality
Control Issues in Small Documentation Departments |
| |
|
|
| Purhoe,
Vesa |
TR 8L |
Conducting
User Studies
Presentation Materials
|
| Quesenbery,
Whitney |
MG
2A |
Selecting
Design and Usability Activities
Choosing Next Steps
|
Quesenbery,
Whitney
Other speakers include:
Karen Bachmann
|
TR 4L |
Prototyping
with Visio |
| Quesenbery,
Whitney |
TR
5L |
Merging
User Assistance and the Interface: Meeting
the Political Challenges |
Quesenbery,
Whitney
Other speakers include:
Ginny Redish
Caroline Jarrett
Judy Ramey
|
TR 7D |
What
Is Usability? |
|
Rakauskas, Gregory S.
|
TT 9I
|
Generating Reference
Manuals from Comments in Code
|
| Randolph,
Elaine F. | ET 4M |
In-House
Usability Training: Culture Change You Can Afford |
| Reece, Gloria |
MG 2X |
Uasble,
Acceptable Web Pages for Low Vision: Criteria for Designers |
| Robbins,
David B. |
TT 3Q |
Beyond
the Bleeding Edge, Part I |
Robbins,
David B.
Other speakers include:
Carol Luttrell
Nancy Delain
|
TT 5F |
Tips
for Management |
| Ruyle, Kim
E. | TT 6G |
Meet
Me in RIO: Implementing Reusable Information Objects
MS Word Version
MS PowerPoint version
|
Sehmel,
Heather
Other speakers include:
Carolyn Rude
John Gooch
Heather Sehmel
Charlotte Kaempf |
TR 3V |
Participatory
Decision-Making, Technology, and the Environment |
| Selker Rak,
Pam |
WE 10H |
Communicating
Clarity: Make Your Technical Marketing Matter |
Sharpe, Victoria
Other speakers include:
Jacelin Colosky
Donald Samson Jr. |
ET 8U |
Limitations
in Technical Communication: Mastering the Shades of Gray |
| Skinner,
Judy |
MG 2X |
My
Brain Works.... My Legs Don't! Let's Take the "Dis" Out
of Disabilities |
| Vais, Fabien |
MG 2X |
Dealing
With Special Mobility Needs: A Lesson In Patience And Coping |
|
Voss, Daniel W.
|
MG 2X
|
Year
II and Growing: A Report from the STC Special Needs Committee
Handouts
|
|
Voss, Daniel W.
|
MG 9Z
|
The
Bucket Brigade: Mobilizing Communications Resources to Extinguish
Your Company's or Client's Fires
Additional
|
| Wesolowski,
Jill |
WE 2H |
Style
Guide for Online Portfolios |
| White, Basil |
TT 6U |
Using
a Goal Process Plan for Product Communication |
Wiese, William C.
|
MG 9Z |
The
Bucket Brigade: Mobilizing Communications Resources to Extinguish
Your Company's or Client's Fires |
| Williams, Suzanne |
ID 9F |
Redesigning
a Chapter Web Site: Creating a Navigation Structure |
Yoshida, Kathleen
|
WE 7Y |
Get
to the Point! Go Plain English! |
| Yoshida,
Kathleen |
ID 5DD |
Avoiding
Font Fiascoes |
Zace, Sokol
|
ID 5Q |
Humanistic
and Cognitive Traits of an Information Designer |
| Zace, Sokol |
ID 7E |
Tapping
into Creativity |