Conference Session Materials

48th Conference

This page contains links to materials provided by the conference presenters. The files are organized by the author's last name and Session ID.

Files may appear in one of the following formats: Adobe Acrobat (.pdf), Microsoft Word (.doc), Microsoft PowerPoint (.ppt), rich text format (.rtf), or Zip (.zip).

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Author(s)

Session

File/Link

Abella, Vincent J. ID 4F Helping a Crowd: User Breadth and Depth in Online Help
Allen-Evans, Conni MG 2U The Perfect Fit: Understanding Work Styles, Learning Styles, and Technical Abilities
Ames, Andrea L. MG 3A Advanced Toolkit for Experienced Technical Communicators, Part II

Additional Handout
Advanced Toolkit for...
Bailey, Elizabeth MG 9Q Holding a Chapter or Regional Conference
Bailie, Rahel Anne TR 7X

Reaching Global Audiences: Understanding How to Do More with Less (file not in STC archives)

ZIP Files
ReachingGlobalAudiences.zip
ReachingGlobalAudiences_files.zip
Barker, Thomas MG 10F

Topics in Consulting and Independent Contracting

MS Word Version

Word
PDF version
PDF
T. Barker's (Independents Conference Guide)
PDF
Barnet, Thomas P. MG 3L Making the Most of Your STC Membership: Leadership and Planning (file not in STC archives)
Barrett, Anne C. TT 4R IXGen for Beginners Plus Cool Tips
Barry, Kevin WE 2H Style Guide for Online Portfolios
Bates, Mike TR 5FF Usability LIVE: Techniques for conducting evaluations and impacting product design
Becker, Susan C. MG 8K Determining the Right Rate for You
Biel, Julie WE 2H Creating Online Documentation for Mainframe Operations
Billé, Constance M ID 8E Assessment in Instructional Design
Block, Anne WE 7J Editing: An Arcane Strategy for New Millennium Technology?
Broadhead, Glenn ID 8E Using CU-SeeMe for Online Training
Buckley, Susan TT 4C Mobile Help for Mobile Professionals
Buckley, Susan TT 6L Mobile Manuals for Mobile Professionals
Caldanaro, Regina M. ID 6V Developing and Effective Online Marketing Plan
Carbrey, Mark

Other speakers include:
August Lopez
ID 4K A Storyboard Based Web Development Lifecycle
Clifford, Mark

Other speakers include:
Victoria Koster-Lenhardt
Nancy Hoft
Jack Molisani
MG 3X Interested in finding a job outside the United States?
Collins, William L. WE 7N
How to Edit an Index: A Workshop
Corbin, Michelle Lynn ID 9BB Defining an Information Architecture: A Workshop
Corbin, Michelle Lynn WE 8D Technical Communication Progression, "Online Indexing Revealed"

Craddock, Kathy

WE 9U

Policies and Procedures Writing - It's not Just for Software and Hardware Manuals Anymore

Craig, Nancy L.

ET 4N

Communicators in the Classroom: How You Can Make a Difference in a Student's Life

Crawley, Charles R.

ET 3U

Curriculum Re-Design for Web-Based and Distance Learning

Crawley, Charles R. ET 9O Communicators in the Classroom: The High School Audience and the Practical Communication Committee

Crawley, Charles R.

ET 4N

Communicators in the Classroom: How You Can Make a Difference in a Student's Life

DeGraw, Yvonne WE 9Y Designing Tutorials that Teach
Delaine, Nancy

Other speakers include:
David Robbins
Carol Luttrell
TT 5F Intellectual Property for Technical Communicators: A Primer
Downs, Christina ID 4AA Interactive Help: Adapting Content for Multiple Users

Additional Paper
Interactive Help: Adapting...
Firestone, Elaine R. WE 10Q Careful Scientific Writing: A Guide for the Nitpicker, the Novice, and the Nervous
Fisher, Lori MG 3A Nine Quality Characteristics and a Process to Check for Them
Fisher, Lori MG 4V Exploring Organizational Models, Reporting Structures, and Skill Mixes
Florsheim, Stewart ID 9G Topics in Information Design
Gacki, Nancy ID 8E Tapping into and Integrating Content Sources to Satisfy Design Objectives
Gannon, Joseph P.
ID 9F Redesigning a Chapter Web Site: Creating a Navigation Structure
Garison, John TT 10L Take Off Your HATT: Creating Web-based Help with Real Web Tools
Gelb, Janice WE 7J Developing a Company Style Guide
Giordano, Jennifer

Other speakers include:
David Armbruster
Mike Bates
Bonnie Fink
ET 9W Reaching Out to the Next Generation of Technical Communicators
Giordano, Jennifer ET 7C Reaching Out: Educating Others about the Technical Communication Profession
Glick-Smith, Judy   Leadership Day Presentation

Embracing Change: The Promise
Graham, Gordon WE 8D The Art of the White Paper
Graham, Gordon ID 11F Designing Web Sites for Technical Communication Firms
Graham, Gordon TT 9I Generating Reference Manuals from Comments in Code
Griffiths, Dave
MG 6Y Information Outsourcing in Theory and Practice
Hall, Kathy WE 5EE Communicating with Nontraditional Audiences

MS PowerPoint version
Communicating with nontraditional audiences
Lessons Learned: An Ag Center’s Health and Safety Communication Activities
Hear this: How to communicate with workers about hearing protection
Hall, Kathy WE 7F Communicating with Farm Workers about Pesticide Safety
Hall, Rebecca C. WE 5CC Linking Strategies for Online Help and Web Sites
Hanigan, Mark MG 2X How Did The Special Needs Committee Get Started?
Hansen, Lauren Y. MG 10G Managing a Successful Web Development Project

Harris, Mitzi

ET 4N

Communicators in the Classroom: How You Can Make a Difference in a Student's Life

Hart, Hillary TR 2G Strategies for Communicating Risk
Hart, Hillary WE 11R Rulemaking, Public Policy, and Regulatory Writing
Harvey, Michael ID 4DD How We Developed an Intranet: Using the Web to
Inform Employees, Manage Projects, and Save Money.
Hayhoe, George F. MG 3DD Workshop for Prospective Journal Peer Reviewers
Hayhoe, George F. MG 7T Workshop for Prospective Journal Authors
Heninger, Barbara ID 4A When Users Hate Help

Full Page Slides
Part 1
Part 2
3 Slides-per-Page w/ Note Area
Part 1
Part 2
Heuberger, Andres ID 7I Web Site Design for International Users
Hoffbauer, Mindy WE 2W Writing Good Training Material Objectives
Horton, William WE 5X Tell Me, Show Me, Let Me!
Horton, William WE 9S Blunders 2001 (or Why Smart Designers Produce Stupid Online Documents)
Hughes, Gail WE 11R Innovations in Workplace Safety and Health
Jackson, Anne ID 4AA Interactive Help: Adapting Content for Multiple Users

Additional Paper
Interactive Help: Adapting...
Jacobsen, Peder TT 6G Meet Me in RIO: Implementing Reusable Information Objects

MS Word Version
Word
MS PowerPoint version
PowerPoint
Jeffords, Julie K. IS 7FF Copyright Law in Cyberspace
Jensen, Susan MG 2A Fitting Usability into Your Business
Jesson, Joe IS 5GG Wireless Collaboration
Lipkin, Regina M. TT 11E Implementing New Desktop Publishing Tools
Malcolm, Andy MG 2X Deafness.... An Introduction
Marx, Sophia

Other speakers include:
Jennifer M. Atkinson
Lisa M. Braz
Lea C. Wolseley
ID 2L
Seize the Day: Taking Our Place as Owners of the User Interface

Presentation Materials (PDF Files)
User Interface Survey Results
Seize the Day - Presentation
Seize the Day - Handout
Seize the Day - Notes
Presentation Materials (ZIP Files)
Presentation/Handout
User Interface Survey Results

McCarthy, Dennis

MG 4CC

Adding Value: Flexible Roles and Processes, and Getting Involved in the Design Process

McClean, Donna ET 4W Training for E-Business in Complex Technical Environments
McGuire, Brenda MG 4T Sister Chapters: Building a Bridge between Ohio and Japan

MS PowerPoint Version
PowerPoint
Adobe PDF version
PDF
McMurtrey, Katherine

Other speakers include:
Lee Anne Kowalski
Daina Pupons Wickham
ID 8G Improving the Out-of-Box Experience: A Case Study
Modisette, Laura ET 2I High School Outreach: How Can You Get Involved?
Molyneux, Sara L.

Other speakers include:
Lori A. Marra
MG 8N The Scare Book Project: Improving Process When Cursed with a Terrifying Deadline
Mountford, Gwaltney WE 3BB Organization 101: Order from Chaos

Paper
Paper
Slides
Slides
Mountford, Gwaltney
MG 9Q Holding a Chapter or Regional Conference (file not in STC archives)
Miller, Sylvia WE 2W Writing Good Training Material Objectives
Mueller, Paul ID 2E Integrated User Assistance and Embedded Help - Without Limits
Mueller, Paul ID 3H Designing Embedded Help - Step by Step
Mueller, Paul TT 4O Moving to HTML - Limiting Single-Source Issues
Murr, Deirdre A. WE 7J Editing Your Own Work
Murr, Deirdre A. MG 5K What the Books Never Told You
Murray, Mike

Other speakers include:
Sherry G. Southard
Mitzi L. Harris
Jennifer L. Giordano
Laura J. Modisette
Lenore P. Weiss
Bonnie L. Fink
ET 2I High School Outreach: How Can You Get Involved?

Presentation Materials
Charter and Procedures
Contest Awards
Education Committee Web Site
Goals and Objectives
Education Committee Focus Teams
Reaching Out - Article
Year-End Report
H.S. Tech Comm Briefing
Olsen, Eric

Other speakers include:
Ann Elizabeth
Barb Hermans
ID 5U
Building EPSS on a Small Budget: A Case Study
Olsen, Eric

Other speakers include:
Dennis McCarthy
Peter Dykstra
Roberta Rupel
MG 4CC Adding Value: Flexible Roles and Processes, and Getting Involved in the Design Process
Otten, Teeoh WE 8YTurning an Online Reference Skeptic into A Champion
Owen, Jennifer ID 8EWhat Does Good Look Like?
Petersen, Judy MG 3XGlobal Communication Town Meeting, Part I
Peterson, Strecker

Other speakers include:
Leah P. Chappell
Donal Hogan
Lucille C. Santos
Annalee Foster
Deborah Gill-Hesselgrave
Leda D. Farbstein
Noelle Robertson
MG 3D Managing People and Projects Remotely
Potsus, Whitney

Other speakers include:
Whitney Neuburger
Grant Hogarth
Shari Gray
Elisa Ma
Diane Kistler
Jayme Perlman
WE 3R Quality Control Issues in Small Documentation Departments
     
Purhoe, Vesa TR 8L Conducting User Studies

Presentation Materials
User Study Process
Conducting User Studies
Quesenbery, Whitney MG 2A Selecting Design and Usability Activities

Choosing Next Steps
Quesenbery, Whitney

Other speakers include:
Karen Bachmann
TR 4L Prototyping with Visio
Quesenbery, Whitney TR 5L Merging User Assistance and the Interface: Meeting
the Political Challenges
Quesenbery, Whitney

Other speakers include:
Ginny Redish
Caroline Jarrett
Judy Ramey
TR 7D What Is Usability?

Rakauskas, Gregory S.

TT 9I

Generating Reference Manuals from Comments in Code

Randolph, Elaine F. ET 4M In-House Usability Training: Culture Change You Can Afford
Reece, Gloria MG 2X Uasble, Acceptable Web Pages for Low Vision: Criteria for Designers
Robbins, David B. TT 3Q Beyond the Bleeding Edge, Part I
Robbins, David B.

Other speakers include:
Carol Luttrell
Nancy Delain
TT 5F Tips for Management
Ruyle, Kim E. TT 6G Meet Me in RIO: Implementing Reusable Information Objects

MS Word Version
Word
MS PowerPoint version
PowerPoint
Sehmel, Heather

Other speakers include:
Carolyn Rude
John Gooch
Heather Sehmel
Charlotte Kaempf
TR 3V Participatory Decision-Making, Technology, and the Environment
Selker Rak, Pam WE 10H Communicating Clarity: Make Your Technical Marketing Matter
Sharpe, Victoria

Other speakers include:
Jacelin Colosky
Donald Samson Jr.
ET 8U Limitations in Technical Communication: Mastering the Shades of Gray
Skinner, Judy MG 2X My Brain Works.... My Legs Don't! Let's Take the "Dis" Out of Disabilities
Vais, Fabien MG 2X Dealing With Special Mobility Needs: A Lesson In Patience And Coping

Voss, Daniel W.

MG 2X

Year II and Growing: A Report from the STC Special Needs Committee

Handouts

Serving Special Needs in Technical Communication
The Ethics of Special Needs: It's a Matter of Fairness

Voss, Daniel W.

MG 9Z

The Bucket Brigade: Mobilizing Communications Resources to Extinguish Your Company's or Client's Fires

Additional

Integrated Strategic Communication: More than the Sum of Its Parts
Wesolowski, Jill WE 2H Style Guide for Online Portfolios
White, Basil TT 6U Using a Goal Process Plan for Product Communication
Wiese, William C.
MG 9Z The Bucket Brigade: Mobilizing Communications Resources to Extinguish Your Company's or Client's Fires
Williams, Suzanne ID 9F Redesigning a Chapter Web Site: Creating a Navigation Structure
Yoshida, Kathleen
WE 7Y Get to the Point! Go Plain English!
Yoshida, Kathleen ID 5DD Avoiding Font Fiascoes
Zace, Sokol
ID 5Q Humanistic and Cognitive Traits of an Information Designer
Zace, Sokol ID 7E Tapping into Creativity
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