TechComm 201

Presented by Leah Guren

Overview

Click here to read this course's FAQs.

This is a more advanced course that moves beyond the basic theory in TechComm 101. The focus is on soft skills, such as estimating and managing technical communication projects and working with SMEs; and technical skills, such as advanced editing, professional tool concepts, and Help Authoring concepts.

Participants must have successfully completed TechComm 101 or have at least three years of experience as a prerequisite for this course.

Learning Objectives
  • Develop a method for estimating and planning TC projects
  • Learn and implement proper tool usage concepts (tool agnostic)
  • Create consensus and improve editing through style guides and advanced editing techniques
  • Learn how to write (and prepare) for localization
  • Understand Help Authoring from a user perspective (tool agnostic)
Sessions and Work Requirements
  • Six weekly 90-minute online lectures
  • Weekly homework assignments
  • Final exam
  • Final work project
Intended Audience
  • Graduates of TechComm 101
  • Experienced TCs who want to move into group or project management
  • Experienced TCs who want to brush up on skills

Session Descriptions

TechComm 201—Project Planning and Management

Thursday, 23 October
10:30 AM-12:00 PM EDT (GMT-4)

The need for managing our own projects; creating work plans and timelines; working with SMEs; dealing with project details.

TechComm 201—Tool Usage

Thursday, 30 October
10:30 AM-12:00 PM EDT (GMT-4)

Casual users vs. professional users; styles and templates; avoiding local formatting; correct style dependencies; basic automation; graphic insertion.

TechComm 201—Style Guides

Thursday, 6 November
10:30 AM-12:00 PM EST (GMT-5)

Types of style guides; building from scratch; gaining consensus; connecting to P&P content.

TechComm 201—Global Issues

Thursday, 20 November
10:30 AM-12:00 PM EST (GMT-5)

How L10N, I18N, EFL, and EU directives relate to your work; reducing localization costs; guidelines for writing; guidelines for graphics; working with localizers.

TechComm 201—Online Help

Thursday, 4 December
10:30 AM-12:00 PM EST (GMT-5)

Intro to Help concepts; best practices (HAT agnostic); planning Help projects; balancing feature-based and task-based content.

TechComm 201—Advanced Editing

Thursday, 11 December
10:30 AM-12:00 PM EST (GMT-5)

Outlining; review cycles; mechanics (change tracking, etc.); big picture; fine-tuning; working with the style guide.

Presenter Biography

Leah Guren entered the field of technical communication in 1980. Her experience as a writer, editor, tech pubs manager, and consultant allowed her to develop a variety of technical communication training programs. Leah trains new writers for this field, as well as conducting seminars and in-house training for TCs of all levels, engineers, and managers. Her clients include many of the top high-tech companies in Israel.

Leah is best known for her ability to bring dry theory to life, illustrating rules with real life examples and providing clear, practical guidelines which can be applied by writers of all levels and experience. An Associate Fellow with STC, Leah is a regular speaker at STC and other international technical communication conferences, and has served on STC's Board of Directors. For more information, see Cow TC (www.cowtc.com) or contact Leah.

What They're Saying

"I wanted to again thank you for two very good and informative classes through STC [TechComm 101 and 201]. I now feel better armed to enter the TC industry!"
      —D. R.

"STC’s online Technical Communication 201 course equipped me with knowledge I would otherwise gain only with serious research effort and years of experience. Instructor Leah Guren provides a broad perspective, concise information, and a wealth of professional experience. And, just like the TC 101 course, this course teaches current industry practices for a reasonable price. Thanks, Leah and STC!"
      —J. R.

"Useful course. Leah is very good at putting things into a structured context that makes them easier to see clearly and associate with the actual tasks involved with the job. Very straightforward and functional approach, and very useful to me."

     —P. N.

"'In TechComm 201, Leah prepares her students with the practical skills needed to excel in any career, but with a technical communication focus. I was able to immediately apply all of the lessons to my current job, and noticed an instant improvement in my time management and organization. I would recommend this course to anyone who wants to improve their turnaround time for deliverables and have a better understanding of how to effectively manage their projects."

     —S. M.