Leah Guren, Owner/Operator, Cow TC
This is a more advanced course that moves beyond the basic theory in TechComm 101. The focus is on soft skills, such as estimating and managing technical communication projects and working with SMEs; and technical skills, such as advanced editing, professional tool concepts, and Help Authoring concepts.
Prior successful completion of TechComm 101 is a prerequisite for this course. If you have not successfully completed TechComm 101, you can still register but you must have existing knowledge of everything covered in that class.
- Develop a method for estimating and planning TC projects
- Learn and implement proper tool usage concepts (tool agnostic)
- Create consensus and improve editing through style guides and advanced editing techniques
- Learn how to write (and prepare) for localization
- Understand Help Authoring from a user perspective (tool agnostic)
Sessions and Work Requirements
- Six weekly 90-minute online lectures
- Weekly homework assignments
- Final exam
- Final work project
- Graduates of TechComm 101
- Experienced TCs who want to move into group or project management
- Experienced TCs who want to brush up on skills
Session 1—Project Planning and Management
The need for managing our own projects; creating work plans and timelines; working with SMEs; dealing with project details.
Session 2—Tool Usage
Casual users vs. professional users; styles and templates; avoiding local formatting; correct style dependencies; basic automation; graphic insertion.
Session 3—Style Guides
Types of style guides; building from scratch; gaining consensus; connecting to P&P content.
Session 4—Global Issues
How L10N, I18N, EFL, and EU directives relate to your work; reducing localization costs; guidelines for writing; guidelines for graphics; working with localizers.
Session 5—Online Help
Intro to Help concepts; best practices (HAT agnostic); planning Help projects; balancing feature-based and task-based content.
Session 6—Advanced Editing
Outlining; review cycles; mechanics (change tracking, etc.); big picture; fine-tuning; working with the style guide.