Leah Guren, Owner/Operator, Cow TC
This is a more advanced course that moves beyond the basic theory in TechComm 101. The focus is on soft skills, such as estimating and managing technical communication projects and working with SMEs; and technical skills, such as advanced editing, professional tool concepts, and Help Authoring concepts.
Prior successful completion of TechComm 101 is a prerequisite for this course. If you have not successfully completed TechComm 101, you can still register but you must have existing knowledge of everything covered in that class.
- Develop a method for estimating and planning TC projects
- Learn and implement proper tool usage concepts (tool agnostic)
- Create consensus and improve editing through style guides and advanced editing techniques
- Learn how to write (and prepare) for localization
- Understand Help Authoring from a user perspective (tool agnostic)
Sessions and Work Requirements
- Six weekly 90-minute online lectures
- Weekly homework assignments
- Final exam
- Final work project
- Graduates of TechComm 101
- Experienced TCs who want to move into group or project management
- Experienced TCs who want to brush up on skills
If your schedule does not permit you to attend the live sessions in this course, reconsider registering; participation is key to success in this course. While scheduling conflicts may unexpectedly arise, you should plan to participate in each weekly session.
Session 1—Project Planning and Management
The need for managing our own projects; creating work plans and timelines; working with SMEs; dealing with project details.
Session 2—Tool Usage
Casual users vs. professional users; styles and templates; avoiding local formatting; correct style dependencies; basic automation; graphic insertion.
Session 3—Style Guides
Types of style guides; building from scratch; gaining consensus; connecting to P&P content.
Session 4—Global Issues
How L10N, I18N, EFL, and EU directives relate to your work; reducing localization costs; guidelines for writing; guidelines for graphics; working with localizers.
Session 5—Online Help
Intro to Help concepts; best practices (HAT agnostic); planning Help projects; balancing feature-based and task-based content.
Session 6—Advanced Editing
Outlining; review cycles; mechanics (change tracking, etc.); big picture; fine-tuning; working with the style guide.