Close the Chasm Between the Expert and the Novice for the Good of All

Judith Shenouda

Overview

Participants will look at scenarios in Health and Wellness, Law and Justice, and Education; consider what causes the expert-novice gap; and think about how to close the gap.

With improved communications and interactions between the expert and the novice, problematic outcomes can be transformed into favorable, positive ones in every realm of human endeavor for the good of all.

This webinar will cover:

  • The need to close the chasm between the expert and the novice when communicating, because so much can go awry and consequences may mean life or death
  • Characteristics of the expert and the novice that help explain the chasm—to the detriment of effective decision-making, problem-solving, and positive outcomes
  • Tools from technical communicators and others for closing the expert-novice chasm
  • Next steps toward forging better outcomes
  • Resources

Presenter Biography

Judith E. Shenouda is owner of Shenouda Associates Inc., a business that researches, writes, and edits the professional publications that launch products, streamline processes, and promote each client’s brand. She has achieved recognition as a Toastmasters International Advanced Leader Bronze and Advanced Communicator Bronze and is co-founder of Thinking Forward, a troupe of professional speakers. Judith blogs and presents seminars and webinars on topics related to her business and the books she authored and published, A Bisl of This, A Bisl of That: Eating Our Way; and Career Success in 12 Easy Steps: A Journal