How do we take users of online help systems to the topics that contain the information they need? Context sensitivity makes this easy to do when we create online help for software, but how do we create “context sensitivity” for hardware? More broadly, how do we connect the “real” world and the “virtual” online world in order to bridge the two, especially as “mobile” becomes more and more common? In this webinar, we’ll look at three technologies for doing that. None are tech comm tools per se, but all offer a lot of potential for tech comm.
Ben Woelk and Hannah Morgan,
originally presented 2 August 2012
What are the 10 key steps to building and securing your online reputation? A security professional and a career sherpa provide their perspectives on how to create an online presence that enhances and promotes your career safely and effectively. Attendees will learn tools and techniques to protect their identities while leveraging social media and managing a strong brand presence online.
We often find that we need to convert from one tool to another for a variety of reasons. This webinar focuses on the best practices that apply, regardless of the tools involved. By following the practices discussed, you should find your conversion process will go much more smoothly.
