Recorded Web Seminars

STC's Recorded Web Seminars are recordings of popular live Web seminars. They are available for download for $19 for all STC members and $59 for nonmembers. Included below are description, presenter, and original presentation date. Once your payment is processed, you will be able to access a link to view the webinar on the payment page. If you need to access that link again, you can go to your My Downloads page.

The listing below is in reverse chronological order, by presentation date. Click here to see an alphabetical list. Email Lloyd Tucker for special rates for bulk purchases (multiple webinars or multiple viewers).

Note: All information provided in the course descriptions is accurate as of the date of the original webinar.

The Agile Project Manager

Bill Gaienne, originally presented 25 October 2012

For the project management professional, making the transition from Waterfall to Agile can present an enormous change in their approach. In an Agile environment, these leaders must still manage the project’s triple constraints of scope, schedule, and budget, but must also expand their definition of projects success to include a delighted customer. This webinar will explore what today’s Agile project managers need to focus on in order to be successful.

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Gamification and the New Rules for User Assistance

Marta Rauch, originally presented 24 October 2012

Enterprise gamification is accelerating, and it is changing the rules for technical communication. Discover how companies apply gamification to products and processes, and understand essential skills for technical communicators. Learn strategies, tips, and best practices for gamified user experience, and look at return on investment (ROI) for documentation.

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Making Usability a Priority: Advocating for the Value of User Research

Cory Lebson, originally presented 23 October 2012

A project manager or project-management team has the task of coordinating the usability effort into the broader project launch schedule with the ultimate approval of the primary stakeholder or stakeholders. No matter what your role is or given project, you can help make usability, and specifically user research, a priority. This presentation is a "cheat sheet" of things the project manager or management team should be considering when planning and incorporating user research into projects.

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SMES: The Good, the Bad, and the Ugly

Sarah Wakefield, originally presented 18 October 2012

Subject Matter Experts (SMEs), while brilliant, still have their own likes, dislikes and even personality quirks. Working with SMEs can be either frustrating or productive. Join us for ideas of how you can make your own SME relationships more successful.

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How to Encourage Good SharePoint Use

David Dick, originally presented 16 October 2012

Does your organization use SharePoint as a content management system? Do people work in silos with little collaboration happening? Would you like to drive user acceptance for using SharePoint, but don’t know where to start? This webinar will give you suggestions on how to win user acceptance, how to transition users from maintaining documents on desktops and share drives to SharePoint, and introduce you to some of SharePoint’s important functions and features.

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Own Your Competencies—Communicate Your Value

Judith Shenouda, originally presented 10 October 2012

When you own your competencies and communicate their value, others—including employers and clients—take notice. The result? You will clarify what you can offer and learn ways to communicate your value proposition. Join Judith Shenouda in this hour-long webinar, where you will learn ways to identify and own your competencies and communicate them to others.

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A Tech Writer Goes Fluffy: How To Transition from Tech Comm to MarComm Writing

Joe Staples, originally presented 9 October 2012

What is a technical communicator to do when called upon to write marketing material (also called marketing communication, or marcomm)? Excel, of course, using tips you’ll learn in this webinar to help you apply your existing tech comm skills to new marcomm tasks.

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Wireframing 101: From Ideas to Communication

Joe Sokohl, originally presented 3 October 2012

Get a look at the design processes that go into creating wireframes. From static content in detailed wireframes with annotations to functional prototypes, these approaches convey meaning to stakeholders. Learn what wireframes can and can't do, to help you decide on approaches. We'll also look at what the future of wireframing might be. Get started on the basics of wireframing and go from there.

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Understanding Web Technologies

Alan Houser, originally presented 25 September 2012

With the rapid adoption of HTML5, CSS3, and the proliferation of mobile devices, we're in the midst of the largest Web revolution since the 1990s. Learn how and why these new Web technologies came to fruition, and how these new technologies are transforming the delivery of TC and other content.
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Heuristic Evaluation: How to Report Results

Carol Barnum, originally presented 19 September 2012

Do you conduct heuristic evaluations or expert reviews? If so, what's your method? And how do you report results? If you write a report of some sort, are you satisfied with the results of your efforts? In other words, does the product get changed in the ways you recommend? If not, have you wondered (a) why you are doing heuristic evaluations and (b) whether your reports are the most effective way to get results?
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Modeling Information Experiences: A Recipe for Consistent Architecture

Andrea Ames and Alyson Riley, originally presented 23 August 2012

How do you build consistent, high-quality information architectures over and over again, regardless of differences in context, product, audience, and enterprise? Develop a set of strong, abstract, conceptual models that address all aspects of the information architecture, then consistently and rigorously validate them with real-world data. IBM uses models to develop consistent information architectures across our business and the thousands of products that they produce and support. Join Alyson and Andrea to learn about this approach to abstract modeling, and take away pointers both for developing your own models and for applying the concepts of the IBM examples.
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Creating Meaningful Online Experiences

Patrick DiMichele, originally presented 16 August 2012

What makes one website memorable and another wholly forgettable? What drives you to return to a site repeatedly? The answers are often surprising and decidedly low-tech. This webinar will examine the concepts and intentions driving several compelling online experiences with a focus on uncovering ideas worth putting to work at your organization. You'll gain an understanding of elements that create meaning, an awareness of existing ideas and approaches worth stealing, and a knowledge of success measurement to apply to your own efforts.
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