STC's recorded webinars are recordings of all STC live webinars. A recording of each webinar is posted 30 days after the original presentation date. They are available for download for $39 for all STC members and $79 for nonmembers. Included below are description, presenter, and original presentation date. The listing below is in reverse chronological order, by presentation date, so the newest recordings are at the top.

To access your purchased recording:

Once your payment is processed, go to the Member Home page on From there, click on My Account History, and you will be able to access the link to the recording under the My Downloadables header. That product eventually expires, so we recommend bookmarking the Adobe Connect link itself (which never expires) or saving it somewhere.

For questions about webinar recordings, please contact Kimberly Kelly.

Note: All information provided in the descriptions is accurate as of the date of the original webinar. Recordings are not refundable.

Is There a Perfect CMS?

Rhyne Armstrong, originally presented 4 April 2013

In this webinar, we will walk through the process of evaluating a CMS, discuss the value of Open Source, and compare several of the most popular and most well-reviewed systems available today.


Social Media and Tech Pubs

Sharon Burton, originally presented 2 April 2013

For years, we’ve wanted to find out about our users—who are they? What are they like? Do they use our instructions? And, in this age of social media, do they talk about our instructions in social media? If so, how, why, and when? In late 2012, the presenter ran an opinion poll to find out what people do with post-sales content like product instructions, and social media. This webinar covers the results of that poll. After the poll is over, you will receive a copy of the full poll results.


Content without Borders

Ray Gallon, originally presented 26 March 2013

Technical communicators often need to break through silos in our organizations. But we also have our own silos, when it comes to contentfor example, most of us think what we do has nothing to do with marketing. But even without our necessarily thinking about it, the boundaries between different kinds of content, different "information types," and different content life cycles is becoming completely permeable.


InDesign for Technical Communicators

Jamie Gillenwater, originally presented 21 March 2013

Learn how to use Adobe InDesign to add media elements to your documents. You will also discover how to create materials for various audiences without recreating each section of information. See how you can publish your information to various channels including mobile apps.


Our Processes Are a Mess

Larry Kunz, originally presented 20 March 2013

When projects fail, managers often blame inadequate tools and training. But poor processes often are the root cause—and fixing those processes is the key to success. But that's easier said than done. When the system isn't working, how do you find the broken parts? Even when you've found them, what's the best way to change them?


Tips for How Writers Can Benefit from Enterprise Social Networks

Gavin Austin, originally presented 14 March 2013

Many companies are transitioning from email to social networks, such as Chatter or Yammer. Why is this transition taking place and how can technical writers benefit from this shift in corporate collaboration? Learn tips and best practices to help you, or your documentation team, excel in the new world of enterprise social networks.


The Usability of Hazards

Leah Guren, originally presented 12 March 2013

Technical communicators are responsible for making sure that people can use the product safely and effectively. Unfortunately, a lot of technical communicators follow outdated guidelines for writing hazards and warnings. Therefore, their hazards are not as effective as they should be. This session shows the usability data, focusing on how people respond to hazards.


Career Success in 12 Easy Steps—Build on Your Successes

Judith Shenouda, originally presented 6 March 2013

Build on Your Successes (the second webinar in the Career Success series) continues the process of living your world-of-work dream by helping you remember and own your past successes, both at work and in other areas of your life. The intent is for you to use your past successes to build your feelings of self-worth, self-confidence, and self-esteem. We will explore lessons learned from your past successes to imagine the new successes awaiting you. After all, having a successful worklife is possible—not just for others but for you. By building on earlier successes, your new career dreams can take shape and take hold.


Towards an Agile Authoring Methodology: Learning From Lean

Ellis Pratt, originally presented 5 March 2013

Today, many manufacturers use Lean manufacturing principles and its principles underpin Agile programming. In this presentation we'll explore whether applying a Lean approach to technical publications could (a) lead to better deliverables and a more efficient system for producing user assistance and (b) better position technical publications in the context of an Agile environment.


Basics of Editing & Proofreading

Ruth E. Thaler-Carter, originally presented 28 February 2013

The session will provide the basics of editing and proofreading, including necessary skills and characteristics, marks and symbols, style manuals, using Microsoft Word and Acrobat/PDFs, interacting effectively with clients and colleagues, and helpful resources.


Planning User Documentation When You Are a Startup Business

Ellis Pratt, originally presented 19 February 2013

In this presentation, we’ll look at how to plan a user documentation project when you’re working for a startup technology company. Working in this environment gives you the opportunity to work “from a clean sheet,” but it also has its own challenges of working in a dynamic and rapidly changing environment.


Introduction to SharePoint 2010

David Dick, originally presented 13 February 2013

Whether you are an avid user of Microsoft SharePoint 2007 or new to SharePoint, this webinar is for you. SharePoint 2010 includes several key enhancements, better integration with Microsoft Office, and a redesigned interface that places common commands at your finger tips. This webinar walks you through the new features and functions to help you get started to make the most of SharePoint 2010.