Developing for the Unknown

Neil Perlin


Today, we create content for output as online help and PDF. But what about tomorrow? Because we don’t know, it’s increasingly important to create content that’s technically clean, consistent, and maintainable or future-proofed. That requires the correct design philosophy and the correct use of control mechanisms—the subject of this webinar.

As technical communication becomes increasingly technical, as the pace of technical change increases, and as the pace of production increases, it's increasingly important to create technically clean, consistent, and maintaintable content that can compete with Web-based material. If we don't, traditional documentation and even online help will fall by the wayside. Learn why we need to adopt a Web-oriented design philosophy; the need for programming standards, design standards, and workflow changes; and the need to think of our work in strategic business terms—and how to do all this while minimizing disruption of your regular work.

Presenter Biography

Neil Perlin has 33 years of experience in technical communication, with 27 in training, consulting, and development for various types of online formats and tools including WinHelp, HTML Help, CE Help, JavaHelp, RoboHelp, ForeHelp, Flare, and many now known only in legend. Much of that work involved assisting companies determine their tool and methodology needs and integrate their new tools and methodologies into their culture; that experience provides the basis for this presentation.

Neil is a columnist and frequent speaker for STC and other professional groups, a member of the STC’s Boston chapter, the creator and manager of the Beyond the Bleeding Edge stem at the STC’s annual conference, and an STC Fellow. He is Madcap Certified for Flare and Mimic, Adobe Certified for RoboHelp, and Viziapps Certified for Viziapps. He provides training, consulting, and development for online help and documentation, Flare, RoboHelp, Mimic, Captivate, XML, single sourcing, structured authoring, and mobile through Hyper/Word Services of Tewksbury, MA.