Modeling Information Experiences: A Recipe for Consistent Information Architecture

Alyson Riley and Andrea Ames

Overview

Need to deliver a consistent information experience across a broad set of content, products, audiences, or business requirements? Learn how user-centered experience modeling can help you deliver world-class information architecture. Abstract models yield scalable, concrete information architectures that stand the test of time. Join Riley and Ames as they explore examples from IBM's work with abstract models and discover methods for using experience models at the team and enterprise level.