Michael Markley serves as managing director for Aquent Studios, a professional services firm, and manages a large team of technical communicators throughout the United States and India. Prior to joining Aquent, he worked at Micron Technology and Lionbridge in multiple content development and management roles. Michael holds a bachelor of science degree in communication from University of Idaho and a master of arts in technical communication from Boise State University, where he currently serves as an adjunct instructor of technical communication. He has served as STC chapter president, SIG manager, publication competition judge, and conference speaker. He lives in Boise, ID, with his wife, Beth, and sons, Jack and Colin, and he actively volunteers for several organizations, including Meridian United Methodist Church, Boise Metro Chamber of Commerce, and Rotary International.