Intercom, the magazine of the Society for Technical Communication, is published to provide practical examples and applications of technical communication that will promote its readers’ professional development.
Publisher Society for Technical Communication
Editor Elizabeth E. Pohland
Assistant Editor Marisa Seitz
Scott Abel, Meet the Change Agents
Andrea Ames and Alyson Riley, The Strategic IA
Thomas Barker, The Academic Conversation
Nicky Bleiel, The Essentials
Jack Molisani, Advancing Your Career
Neil E. Perlin, Beyond the Bleeding Edge
Linda Roberts and Lisa Cook, All Access
Derek Ross, Ethics
Kirk St.Amant, Student Perspectives
Kirk St.Amant, Thinking Locally, Acting Globally
Brian Still, Trends in Usability
EDITORIAL ADVISORY PANEL
Beth Agnew, Barrie Byron, Liz Herman (Chair), Alan Houser
STC BOARD OF DIRECTORS
Kit Brown-Hoekstra, President
Bernard Aschwanden, Vice President
Nicky Bleiel, Immediate Past President
Jane Wilson, Treasurer
Alyssa Fox, Secretary
Directors Charles Fisher, Ray Gallon, Deanne Levander, Ben Woelk
SOCIETY FOR TECHNICAL COMMUNICATION
9401 Lee Highway, Suite 300
Fairfax, VA 22031-1803
+1(703) 522-4114 | +1(703) 522-2075 fax
Send questions and correspondence to the editor at the above address. General information about STC: firstname.lastname@example.org or www.stc.org.
Address Changes: email@example.com
Intercom Editorial: firstname.lastname@example.org
Reprint Permissions: www.copyright.com
Intercom (ISSN 0164-6206) is published 10 times a year (monthly, except for August and November) by the Society for Technical Communication, 9401 Lee Highway, Suite 300, Fairfax, VA 22031-1803, a nonprofit educational organization, as a service to its membership. Membership in STC includes a subscription to Intercom. Periodicals postage paid at Fairfax, VA, and additional offices.
Postmaster Send address changes to Intercom, Attn: Membership, c/o Society for Technical Communication, 9401 Lee Highway, Suite 300, Fairfax, VA 22031-1803.
Copyright © 2015 by the Society for Technical Communication. All rights reserved. Printed in the USA.
All articles in Intercom are copyrighted by the authors unless otherwise indicated. Anyone interested in reprints, reproductions, or reuse must contact the authors for permission. To advertise in Intercom, contact Stacey O’Donnell at email@example.com, Society for Technical Communication, 9401 Lee Highway, Suite 300, Fairfax, VA 22031. Ph: +1(703) 522-4144; Fax: +1(703) 522-2075.