Columnist Bios

Linda Roberts is a senior technical writer for SAS Institute and a member of the STC Carolina Chapter. She authored a paper on accessibility, “Using Access-Centered Design to Improve Accessibility,” published in Technical Communication, Volume 53: Number 1, February 2006, and has spoken at three STC Summits on accessibility topics.

Lisa Pappas is an accessibility analyst with SAS Institute. She is past co-manager of the STC AccessAbility SIG, an STC Associate Fellow, and a current Director-at-Large. Lisa has also spoken at a number of STC Summits on accessibility topics.

Marc Lee is owner of MLMultimedia, a multimedia and e-learning development consultancy. Marc started his company 10 years ago after 15 years as a technical writer. During that time, he became interested in multimedia when he saw—working at a large electronics manufacturing company—that print documentation was not always working well in communicating the company’s highly technical content. He now specializes in e-learning and develops in Adobe Flash and Captivate along with the usual web content creation tools. Marc has been a member of the Rocky Mountain Chapter (Denver) for about 20 years and was chapter president from 2004–2005. Marc was co-founder of the Denver Metro E-learning Developers (DMELD), now in its 10th year of existence. Marc has a PhD in English from the University of Wisconsin-Milwaukee.