Intercom: April 2009
Intercom, the magazine of the Society for Technical Communication, is published to provide examples and applications of technical communication that will promote its readers' professional development.

No theme this issue.
Full Download
- The Complete April 2009 Issue

-
Feature Articles
- Navigating the International Virtual Workplace: Strategies for Smooth Sailing in Global Communication

- By: Priti Thakur, Member
- Focusing mainly on cultural factors, linguistic factors, technical factors, and legal factors, Thakur discusses best practices for becoming globally savvy in an increasingly globalized work environment.
- Professionalizing Plain Language: A Postcard on Current Developments
[ FREE! ]
- By: Neil James
- With the passing of the Brayley Bill in Congress, the significance of plain language has become even more apparent to technical communicators. The author lays out a step-by-step plan to maintain the relevance of plain language as an important and necessary profession.
- South Korea Beckons: Global Awareness and Cultural Sensitivity Strategies for Western Technical Communicators

- By: Rahul Prabhakar
- As an Indian living in South Korea for the past few years, Rahul Prabhakar has had the opportunity to gain a unique perspective of global awareness and cultural sensitivity. In his article, he details the positive and negative aspects of living and working amidst a different culture.
- A Real Nowhere Man: Managing Remote Teams Remotely

- By: Joe Sokohl
- Sokohl provides advice on how to effectively collaborate with remote teams through communication, flexibility, sensitivity, and courage. He also points to the use of tools, such as email and videoconferencing, as a significant method for managing remote teams.
- Tips for Writing a Document Destined for Translation

- By: George Rimalower, Senior Member
- When writing a document that is going to be translated, writers should avoid certain terminology, take into account various aspects of a translation vendor, use a style guide, and more. Rimalower provides tips on how to create successfully translatable documents.
Departments
- F.Y.I.
- F.Y.I.

-
- Check here for upcoming events of interest to technical communicators.
- My Job
- Turning User Experiences into Learning Experiences

- By: Savita Taylor, Senior Member
- Savita Taylor talks about her journey from textile engineering to technical communication and beyond.
Society Pages
- Society Pages
[ FREE! ]
-
- In this month’s Society Pages, check out “The 5 Most Important Reasons for Attending the STC Summit” as well as an article about fun, cheap activities to do in Atlanta while at the STC Summit. Read about STC’s award recipients, including those honored with the Fellow and Associate Fellow designations; the winners of the Distinguished Chapter, SIG, and Student Service Awards; the Gould, Smith, and Rainey Awards; and those students who have been named STX members. There is also an article about nominating candidates for Society-level positions in 2010.
Columns
- The XML Strategist
- Building Efficient Multilingual Workflows

- By: Sarah O’Keefe, Associate Fellow
- O’Keefe gives detailed information on two technology standards that may be used in multilingual workflows: XSL and XLIFF.
- Teaching Technical Communication
- The Perils of Passion in the Classroom
[ FREE! ]
- By: Alexa Campbell, Fellow
- In her final column for Intercom, Alexa Campbell discusses the intricacies of burnout and how to recognize, prevent, and cure it.