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Intercom: April 2009

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Intercom, the magazine of the Society for Technical Communication, is published to provide examples and applications of technical communication that will promote its readers' professional development.

Intercom Theme No theme this issue.

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The Complete April 2009 Issue PDF File STC Members Only

Feature Articles

Navigating the International Virtual Workplace: Strategies for Smooth Sailing in Global Communication PDF File STC Members Only
By: Priti Thakur, Member
Focusing mainly on cultural factors, linguistic factors, technical factors, and legal factors, Thakur discusses best practices for becoming globally savvy in an increasingly globalized work environment.
Professionalizing Plain Language: A Postcard on Current Developments PDF File [ FREE! ]
By: Neil James
With the passing of the Brayley Bill in Congress, the significance of plain language has become even more apparent to technical communicators. The author lays out a step-by-step plan to maintain the relevance of plain language as an important and necessary profession.
South Korea Beckons: Global Awareness and Cultural Sensitivity Strategies for Western Technical Communicators PDF File STC Members Only
By: Rahul Prabhakar
As an Indian living in South Korea for the past few years, Rahul Prabhakar has had the opportunity to gain a unique perspective of global awareness and cultural sensitivity. In his article, he details the positive and negative aspects of living and working amidst a different culture.
A Real Nowhere Man: Managing Remote Teams Remotely PDF File STC Members Only
By: Joe Sokohl
Sokohl provides advice on how to effectively collaborate with remote teams through communication, flexibility, sensitivity, and courage. He also points to the use of tools, such as email and videoconferencing, as a significant method for managing remote teams.
Tips for Writing a Document Destined for Translation PDF File STC Members Only
By: George Rimalower, Senior Member
When writing a document that is going to be translated, writers should avoid certain terminology, take into account various aspects of a translation vendor, use a style guide, and more. Rimalower provides tips on how to create successfully translatable documents.

Departments

F.Y.I.
F.Y.I. PDF File STC Members Only
Check here for upcoming events of interest to technical communicators.
My Job
Turning User Experiences into Learning Experiences PDF File STC Members Only
By: Savita Taylor, Senior Member
Savita Taylor talks about her journey from textile engineering to technical communication and beyond.

Society Pages

Society Pages PDF File [ FREE! ]
In this month’s Society Pages, check out “The 5 Most Important Reasons for Attending the STC Summit” as well as an article about fun, cheap activities to do in Atlanta while at the STC Summit. Read about STC’s award recipients, including those honored with the Fellow and Associate Fellow designations; the winners of the Distinguished Chapter, SIG, and Student Service Awards; the Gould, Smith, and Rainey Awards; and those students who have been named STX members. There is also an article about nominating candidates for Society-level positions in 2010.

Columns

The XML Strategist
Building Efficient Multilingual Workflows PDF File STC Members Only
By: Sarah O’Keefe, Associate Fellow
O’Keefe gives detailed information on two technology standards that may be used in multilingual workflows: XSL and XLIFF.
Teaching Technical Communication
The Perils of Passion in the Classroom PDF File [ FREE! ]
By: Alexa Campbell, Fellow
In her final column for Intercom, Alexa Campbell discusses the intricacies of burnout and how to recognize, prevent, and cure it.