Company Name: acrolinx
Location: Berlin, Germany and Crawford, CO
Primary activity: Information Quality/Controlled Language/STE Tools
Years in STC's CVP: since December 2007
acrolinx provides Information Quality Tools that help ensure conformance to corporate and/or industry standards for spelling, grammar, style, and terminology. A sophisticated Natural Language Processing engine analyzes text the same way as a human copy editor, with real-time feedback to authors in an intuitive "spell check" format in Word, FrameMaker, XMetaL, Arbortext Editor, AuthorIT, and InDesign. Formal metrics and reports are also generated to close the Quality Control loop. By controlling the quality of the source language content, our customer routinely realize translation cost and time savings of 15% to 25%.
Company Name: Across Systems Inc.
Location: 330 N. Brand Blvd., Suite 800; Glendale, CA 91203; USA
Primary activity: Across Systems is manufacturer of the Across Language Server - the No. 1 independent technology for the linguistic supply chain.
Years in STC's CVP: since February 2008
Web: www.across.net
The Across Language Server is a central software platform for all corporate language resources and for controlling translation processes and workflows. The software includes a translation memory, a terminology system, and powerful project management and translation workflow control tools. Product managers, translators, and proofreaders all work in one system, either in-house or via a seamless connection to translation service providers.
Across provides open interfaces, e.g. for authoring assistance, and connections to corresponding systems like CMS or ERP software. End-to-end processes and using the same, consistent data by all involved reduces costs and increases quality alike.
Company Name: Adobe Systems
Location: 345 Park Ave, San Jose, CA 95110
Web: http://www.adobe.com/solutions/technicalcommunication/
Primary activity: Software Development and Sales
Variety of technical communication positions within your company: Mostly aligned around product lines for documentation of product manuals, user guides etc.
Date your company joined STC's CVP: 2008
Adobe revolutionizes how the world engages with ideas and information. For 25 years, the company's award-winning software and technologies have redefined business, entertainment, and personal communications by setting new standards for producing and delivering content that engages people virtually anywhere at anytime.
Company Name: Autodata Solutions
Location: London, Ontario
Primary activity: Provider of automotive content, research, software tools and technology implementation services that enable that automobile companies to understand their market more effectively, develop market and sell their products.
Variety of tech comm positions: 2 technical writers, 1 editor, 1 creative writer, 1 marketing writer
Years in STC's CVP: Since January 2007
Autodata Solution is the largest provider of eCommerce tools, data and services to the North American auto industry. For over 15 years, Autodata has helped auto manufacturers, web portals, fleet companies, and dealers to develop and sell their products more effectively and profitably. Autodata enables automobile OEMs to understand and effectively develop and sell their products through their diverse suite of products and services. Autodata is a division of Internet Brands, Inc. http://www.internetbrands.com/ib
Company Name: BMC Software, Inc.
Location: Headquarters are in Houston, TX, with offices in Sunnyvale, CA, Waltham, MA, Tel Aviv, Israel, Pune, India, and a number of locations across the world.
Primary Activity: BMC provides IT with the solutions it needs to drive business value through better management of technology and IT processes.
Variety of tech comm positions: information developers, editors, information development specialists, graphic designers
Years in STC's CVP: since February 2007
Web: http://www.bmc.com
BMC Software is a leading provider of enterprise management solutions that empower companies to manage IT from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and posted fiscal 2006 revenues of more than $1.49 billion.
Company Name: CPSL
Location: Llacuna 166, 9 ª, 08018 Barcelona, Spain. CPSL is headquartered in Barcelona; its global presence today includes offices in Madrid in Spain, Stuttgart area in Germany (CPSL Documentation & Tools) as well as sales presence in the US and the UK.
Web: http://www.cpsl.com
Primary activity: CPSL provides integrated solutions of various communication services including translation, software and online help localization, web globalization, multilingual project and terminology management, DTP and technical engineering, generation of documentation, and training and consultancy services on technical tools and processes.
Variety of technical communication positions within your company: 2 technical writers, 4 technical engineers, 3 DTP specialists in house + more resources on a freelance basis.
Years in STC's CVP: since April 2008
CPSL is one of Europe's leading language service providers with 45 years of experience in managing complex multilingual projects. Currently, CPSL has 4 business units: Language Solutions, Consultancy, Events Management and Documentation & Tools.
The company's flagship business unit Language Solutions specializes in translations, organizing project-specific teams to cover authoring assistance and translation services for general and technical documentation, software localization and testing, website content translation and management, electronic publishing and distribution logistics.
The new CPSL Documentation & Tools division is a valuable technical addition to its established translation and localization services. Services from this division include generation of documentation, related software environment development and training on tools and processes.
Through the strength of well-established and continually developing services and technologies, CPSL is able to offer an integrated solution of various communication services that draw from global internal and external resources, skills and cultures.
Expertise, quality, commitment and personalized approach is what CPSL offers its customers - among whom are many of the world's leading life-sciences, automotive, engineering, heavy machinery and energy, and leading IT and technology companies. All of CPSL's quality processes are underpinned by a strict adherence to ISO 9001:2000 and DIN EN 15038 standards. http://www.cpsl.com.
Company Name: ComponentOne
Location: Pittsburgh, PA U.S.A.
Primary activity: content authoring software development
Variety of tech comm positions: 4 Technical Writers, 1 Information Designer, 2 Marketing Communicators, 4 Knowledge Managers, 12 Knowledge Authors
Years in STC's CVP: since February 2007
Web: http://www.componentone.com/Products/DocToHelpEnterprise.aspx
Doc-To-Help has been the premier authoring and publishing tool in the market since 1991. It enables technical communicators, policy writers, and other content creators to author in Doc-To-Help's XML-based editor, Microsoft Word, or HTML, and publish to the Web, Help systems, or printed manuals with a single click. ComponentOne is the only vendor that gives you everything you need to create your documentation deliverables in one application. The unique combination of editing, single sourcing, and publishing technology translates to significant time savings and the highest level of quality. Free trial available at www.doctohelp.com
Company Name: Dassault Systèmes
Location: Headquarters in Suresnes, France with offices located worldwide
Web: http://www.3ds.com
Primary activity: Dassault Systèmes is the world leader for Product Lifecycle Management software solutions. Our SolidWorks, CATIA, SIMULIA, DELMIA, ENOVIA & 3DVIA solutions empower users to create, share and experience in 3D. 3DVIA Composer is a desktop content authoring system that revolutionizes the way enterprises of all sizes create, update, and distribute rich product documentation. Non-engineering staff can easily reuse existing 3D product definition data (e.g. 3D design data and Bills-of-Material information) to create a powerful series of "always current" interactive product documentation, animations, and technical illustrations. Before 3DVIA Composer, any change in the product required expensive redo of the documentation. Now, by using 3DVIA Composer, users in customer service, manufacturing support, training, sales, and marketing can quickly and easily automate their deliverable production processes while reducing costs and improving quality.
Years in STC's CVP: since March 2008
Company Name: Etteplan Technical Information Oy
Location: Finland
Website: www.etteplan.com
Primary activity: Technical information services
Date your company joined STC’s CVP: May 2008
Variety of technical communication positions within your company: More than 150 technical information professionals
Etteplan Technical Information is part of the Etteplan group, one of the largest companies in the Nordic countries providing industrial technology design and and expert services. Etteplan Technical Information is specialized in producing technical information for industrial machinery and systems and developing structured information. It is the leading company in its field in Finland.
Company Name: Gulf Coast Regional Blood Center
Location: 1400 La Concha; Houston, TX 77054
Primary activity: Medical - We collect, test and distribute blood and blood products
Variety of tech comm positions: 4 instructional developers and 3 tech writers
Years in STC's CVP: since February 2008
Web: www.giveblood.org
Gulf Coast Regional Blood Center's mission is to partner with the community to help save and sustain lives by providing a safe supply of blood, blood components and related services. The Blood Center began operations on January 1, 1975 and has grown to serve more than 220 hospitals and health care institutions in a 25-county area.
25-county Texas Gulf Coast, Brazos Valley and East Texas regions
Regional patient blood needs require that The Blood Center collect more than 308,500 units of blood and blood components from volunteer blood donors in 2008.
Company Name: Innovatia
Location: Saint John, New Brunswick, Canada
Primary activity: Technology OEM and NSP Knowledge Services
Variety of tech comm positions: 150 Technical Writers, 2 Instructional Designers, 4 Information Architects, 8 Editors
Years in STC's CVP: Since May 2007
Innovatia Inc., a wholly-owned subsidiary of Bell Aliant, accelerates our customers' business productivity throughout the product lifecycle by creating and delivering innovative Knowledge Management Solutions. The solutions encompass documentation, eLearning, technical support, and professional services.
Innovatia leverages knowledge and training to drive enhanced employee performance and to increase sales and operational efficiencies for Original Equipment Manufacturers (OEM) and Network Service Providers (NSP) in the telecommunications and IT industries.
Company Name: Ken Cook Co.
Location: Headquarters located at 9929 W Silver Spring Dr. , Milwaukee, WI 53225, with warehouse facility in Menomonee Falls, WI
Primary activity: Single source solution provider for product support documentation and programs.
Web: www.kencook.com
Ken Cook Co. is an ISO-certified provider of technical publications and training programs for manufacturers and businesses around the world. We offer concept-to-completion management of product information for web, new media, video and print applications. Our services include technical writing, illustration, desktop publishing, translation, printing, bindery and distribution. Our products include installation, operation and service manuals, parts catalogs, training programs and web publications.
Years in STC's CVP: since December 2006. Kenneth J Cook is a STC Fellow and past President.
Company Name: LinguaLinx, Inc.
Location: Corporate headquarters are in Schenectady, NY, with additional U.S. offices in New York City.
Primary activity: Since 2002 LinguaLinx has been assisting clients by implementing best practices in translation and internationalization workflows to maximize efficiencies and reduce costs in the content globalization process. Through a combination of internal resources and leveraging strategic partnerships, our enterprise solutions range from translation, copywriting and technical writing consulting to Web site development and software localization.
Variety of tech comm positions: Multilingual technical writing, web applications developers, localization engineers
Web: http://www.lingualinx.com
LinguaLinx, Inc. is one of the fastest-growing language service providers in the industry offering a comprehensive suite of multilingual solutions in over 100 languages, including translation, copywriting, technical writing consulting, Web site localization, interpretation, transcription, copywriting, desktop publishing, voice-over, subtitling, international brand identity, cross-cultural research, corporate language instruction as well as customized application development.
LinguaLinx stands apart in today's highly competitive, global environment, by combining years of translation industry experience with the latest technological tools and an overarching commitment to superior client service in our approach to providing multilingual solutions to today's leading corporations, law firms, non-profit organizations and government agencies. LinguaLinx takes a proactive approach to qualitative language solutions utilizing stringent project management procedures and rigorous quality controls.
Years in STC's CVP: since January 2007
Company Name: LugIron Software
Location: Austin, TX
Primary activity: Software development - We build products to help companies get more out of their documentation investment.
Variety of tech comm positions: Technical writers, information architects, user experience designers, social media experts
LugIron helps companies grow happy users by ensuring that users can find the answers they need when they need them. Our unique combination of wikis, social media, online communities, and a customer support involvement takes online documentation to the next level and transforms a company's documentation into a strategic asset that can help reduce the support burden, encourage user involvement with the company's community, and provide unique marketing insight into how the company's users are using the product and searching for answers to product specific problems.
Years in STC's CVP: since May 2009
Company Name: Madcap Software, Inc.
Location: 7777 Fay Avenue, La Jolla, CA 92037
Website: www.madcapsoftware.com
Primary activity: Computer Software - Develop, market and sell XML based authoring software tools
Variety of technical communication positions within your company: Private
Date your company joined STC’s CVP: 2007
MadCap Software, headquartered in La Jolla, CA, is just a new name for a group of familiar faces that have been leading the technical writing community for over a decade. With its flagship product, MadCap Flare, MadCap Software is once again leading the documentation world into the future by providing complete end-to-end solutions for content development, delivery and management. Today more than 1,000 companies including Microsoft (NASDAQ: MSFT) are customers of MadCap’s native XML software for content authoring and multi-channel publishing.
Company Name: The Nielsen Company
Location: 770 Broadway; New York, NY 10003-9595; United States; phone: +1 (646) 654-5000
Primary activity: Headquartered in New York, USA and Haarlem, The Netherlands, Nielsen operates in more than 100 countries with a global team dedicated to helping clients compete more effectively and discover opportunity with more clarity than ever before.
Web: www.nielsen.com
Variety of tech comm positions: Technical Writer, Trainer, Software Developer, Information Designer, Documentation Specialist
Date your company joined STC’s CVP: 28 January 2009
The Nielsen Company is a global information and media company with leading marketing and consumer information, television and other media measurement, online intelligence, mobile measurement, trade shows and business publications (Billboard, The Hollywood Reporter, Adweek). We measure markets and trends at the retail level, in the home and on-the-go, and audiences for all types of electronic and print media, on all available technologies, from iPods to newsprint. We provide market-focused, integrated information and sales and marketing solutions that help businesses go to market more effectively and efficient.
Company Name: SDL International
Location: Headquarters in the UK - Offices Worldwide
Primary activity: Provider of Global Information Management Solutions
Web: www.sdl.com
Years in STC's CVP: since November 2006
Company Name: Scriptorium Publishing Services, Inc.
Location: Research Triangle, North Carolina, United States
Primary activity: Scriptorium provides consulting and training services. The company also publishes books and self-study materials on topics of interest to technical publishing professionals.
Web: www.scriptorium.com
Variety of tech comm positions: Technical consultants, writers, editors, and web developers
Date your company joined STC’s CVP: February 2009
Scriptorium develops and deploys solutions for managing content. Our typical customer has thousands of pages of information, which needs to be delivered in print, PDF, HTML, and other media, often in dozens of languages. Our customers include federal and state government as well as companies in defense, consumer electronics, telecommunications, health care, pharmaceutical, and other industries.
Company Name: Westinghouse Electric Company
Location: Headquarters are in Pittsburgh, PA; Westinghouse has additional locations throughout the world in the countries of Belgium, Bulgaria, China, France, Germany, Korea, Japan, Republic of South Africa, Russia, Spain, Sweden, Taiwan, Ukraine, United Kingdom, and the United States.
Primary activity: Commercial Nuclear Energy
Variety of tech comm positions: Technical Writing, Technical Editing, Internal Communications, Public Relations, and Graphic Design and Illustration
Years in STC's CVP: Since January 2007
Web: http://www.westinghousenuclear.com/index.shtm
Westinghouse Electric Company develops, starts up, and services nuclear power plants around the globe. Fifty years ago, Westinghouse Electric Company helped build America's first nuclear power plant. Today, nuclear power provides 16% of the world's electricity, without emitting greenhouse gases. Westinghouse technology is the basis for nearly half of the nuclear power plants producing this clean energy.
Westinghouse is a provider of whole, advanced plants; systems and components; nuclear services, including field services, engineering, and automation/modernization; nuclear fuel supply and operational services, including fuel production, fuel analysis, and fuel management software; and training services for nuclear plant personnel. Westinghouse is proud to be in the forefront of nuclear energy technology - providing clean, safe, and environmentally sound electricity production.
Company Name: Writing Assistance, Inc.
Location: 3131 Fernbrook Lane, Suite 200, Plymouth, MN 55447
Primary activity: Staff Technical Writers for contract and direct-hire opportunities
Variety of tech comm positions: All specialties and locations
Date your company joined STC’s CVP: 23 October 2008
Web: http://www.writingassist.com
Writing Assistance, Inc. is a leading staffing firm specializing in the placement of contract and direct-hire technical writers on a national and international basis. With over 18,000 writers we are able to assist clients with writers for any location, specialty or industry.
Company Name: XIO Strategies, Inc.
Location: 1919 Gallows Road, Suite 900, Vienna VA, 22182
Web: http://www.xiostrategies.com
Primary activity: Business management consulting services in supply chain management, logistics, adn marketing and communications
Variety of tech comm positions: Three technical writers, three marketing/communications consultants
Date your company joined STC’s CVP: 22 September 2008
A general statement of some kind: 2-3 sentences describing the CVP company: XIO Strategies, a Vienna Virginia-based woman-owned business, specializes in providing end-to-end supply chain management and communications consulting services to government, military, and commercial organizations. XIO works with organizations both large and small to effectively support technology deploymet, conduct research and training, create marketing materials, and manage communications programs during periods of change.