Communicating effectively may be challenging for people in urgent care settings. The effectiveness of each person’s communication may contribute to the quality of healthcare one receives. Please join me as I demonstrate how to anticipate content for data base forms and survey materials prior to urgent healthcare needs. In two scenarios, I share with you a journaling strategy as a “communication dance” that keeps everyone up–to–date on facts as they change during the healthcare process.
VOIP (SKYPE) CALLS DURING THE PROGRESSION SESSION:
Handouts are available at the IDL SIG progression table for the May 16th presentation. (Thanks Maralee Sauther for your help across the miles!) For the 2011 Summit presentation, Gloria will be available to take SKYPE calls from attendees during the progression session. Her SKYPE name is drgreece2002. WIFI capability will be available in the progression area as well as other designated areas of the convention hotel.
WEBINARS AFTER THE CONFERENCE:
Webinar sessions for this event will be conducted in groups of two for anyone anywhere and free to STC members during the months of May and June 2011. Attendees will need a SKYPE account and will need to complete a registration form prior to using the webinar tool. Contact Gloria Reece for an afternoon webinar (Eastern Time) for this session by e-mail: firstname.lastname@example.org
LINKEDIN PROFILE: http://www.linkedin.com/in/drglo