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Monica Hacopian
Contract Senior Technical Writer at The Gap in San Francisco

If you're a Senior Technical Writer interested in an opportunity in San Francisco, CA this may be the role for you. Take a look at the description below and if interested in hearing more, reply with a Word copy of your resume.

Client: The GAP

Location: San Francisco, CA

Duration: 6+ Months

JOB DESCRIPTION

- Responsible for planning, organizing, writing and editing operational, maintenance, test procedure manuals, or training materials.
- Researches technical design specifications, interface design, design diagrams or test specifications.
- Acquires and organizes basic source material, including applicable specifications, engineering write-ups, and drawing packages.
- Helps coordinate the layout and design of the material.
- Works with systems analysts and programmers to create and edit application and systems documentation, user manuals, training courses, and procedures.
- Prepares proposals and technical reports and works with project managers.
- Must have expert knowledge of Excel, MS Word and Visio Drawing tool.
- Exceptional verbal and written communication skills are required.
- 5-10 years experience required.

CONTACT

Tanya Rosado

Technical Recruiter

Randstad Technologies, formerly Technisource

10901 Gold Center Dr. Ste. 240

Rancho Cordova, CA 95670

T: 916 503 3048

F: 954 308 0990

tanya.rosado@randstadusa.com

www.randstadtechnologies.com

LinkedIn: http://www.linkedin.com/pub/tanya-rosado/20/55b/352
Wednesday, 08 May 2013 22:00
 
Monica Hacopian
Job Opportunity: Technical Writer, Location: San Francisco CA

Job Title: Technical Writer

Location: San Francisco CA

Duration: 12 months

Description

**Must attach 2 different writing samples when candidates are submitted.

Candidates will not be passed through unless 2 samples are attached.

YOUR ROLE:
You’ll work within the global digital content organization. It’s a truly global team, with colleagues in San Francisco, Denver and Vienna. This position is based in San Francisco.

The content team is critical to delivering the company’s message across all of our digital properties, ensuring that our voice is consistent and on-brand, and contributing to a superior customer experience.

You’ll help create and manage content for the WU online and mobile channels by:
• partnering with business owners, product and user experience teams, project management, and development to turn requirements into clear, helpful, high-quality product content and UI text
• working with brand, legal, privacy and other teams to ensure compliance and get content approvals
• participating in user acceptance testing on all content
• maintaining the content in multiple languages—and sometimes multiple versions to meet different countries’ requirements—using external translation vendors
• fixing content bugs/defects
• collaborating with your team members and colleagues around the world to support the global brand
• possibly helping the marketing team with copy for campaigns and landing pages, as your schedule allows

REQUIREMENTS:
• Outstanding writing, editing, and proofreading skills (writing samples will be required)
• 5+ years’ experience writing and managing digital content in a corporate environment for a consumer audience
• Deep understanding of—and passion for—web content best practices and emerging trends
• Broad experience in applying voice & tone guidelines and editorial style, and tailoring content appropriately for various audiences
• Working knowledge of user-centered design processes, information architecture, and web design best practices
• Experience with enterprise content management systems
• Strong organizational skills and keen attention to detail
• Excellent personal interaction and negotiation skills; ability to work with people at all organizational levels and from diverse cultures and backgrounds
• Ability to manage multiple projects simultaneously, to prioritize workload, and to work effectively in a fast-paced environment with demanding deadlines
• Perseverance and persistence in dealing with challenges, and the ability to find creative, innovative solutions
• Confidence to present and stand up for your work and ideas—along with the ability to take and use constructive feedback
• Grace under pressure

STRONGLY PREFERRED QUALIFICATIONS:
• Experience creating content that will be translated/localized
• Experience working in a global company
• Copywriting/marketing writing experience
• Proficiency/fluency in another language(s)
• Experience living/working in other countries or cultures

CONTACT INFORMATION:

Kranthi Kumar
Iconsoft Consulting Group, Inc
1810 Englishtown Road
Building #1
Old Bridge, NJ – 08857

kranthi@iconsoftgroup.com

Phone: 732 456 6439
Fax: 732 875 0703
Tuesday, 02 April 2013 17:12
 
Monica Hacopian
Two job openings at EFI in User Assistance team

Position Title: LOCALIZATION PROGRAM MANAGER

EFI is searching for a localization program manager to deliver high quality product localizations. The ideal candidate will work closely with engineers, production specialists and vendors on the localization of our software and content. We are looking for a highly motivated, technically savvy individual with an interest in defining and implementing new localization processes while maintaining high volume throughput. This is an opportunity to work with a small team and have a direct impact. This is a contract position with a potential to convert to permanent.

Specific responsibilities include:

• Manage Documentation localization process:
• Work with documentation content and production managers to anticipate localization
project needs
• Coordinate with managers and vendors to create, revise, and communicate L10N
schedules
• Hand off files for translation and deliver completed content
• Manage and track budget
• Manage Software localization process:
• Manage and process requests for SW string translation
• Maintain and improve upon internal tools and processes

Experience/Skills Required:

• Solid experience as a localization project manager
• Excellent problem solving skills
• Passion for and willingness to improve existing processes and tools
• Ability to interact with many different teams and individuals, including engineering managers, QA leads, translators, and documentation managers
• Attention to detail and a proven ability to independently juggle multiple priorities at one time
• Ability to manage aggressive delivery schedules
• Possessing a combination of technical, organizational, and communication skills
• Experience managing localization vendors, including managing schedules and budgets
• Experience scheduling localization projects and defining resource requirements
• Experience analyzing, monitoring, and addressing localization bugs

Experience/Skills Desired:

• Fluency in non-English language
• Experience with OS X, Microsoft Windows
• Experience localizing software on OS X and/or Microsoft Windows
• Experience with authoring / publishing tools. FrameMaker, Acrobat, Adobe Creative Suite, XML
authoring tools
• Experience with Web technology and Content Management. HTML, CSS, XML, DITA, Javascript,
SEO, and Web analytics

Education:
• Bachelor's Degree
• 5 years related experience

Contact: Sheila McGinn at Sheila.McGinn@efi.com

Position Title: QA / CONTENT TOOLS SPECIALIST

Seeking an entry-level documentation tools specialist. You will work closely with writers, editors, and publishing specialists on content QA and tools enhancements. We are looking for a highly motivated, technically savvy individual with an interest in the technical side of user assistance. This is an opportunity to work with a small team and have a direct impact. We are in the early stages of executing on a new user assistance strategy, including restructuring of content, and implementing a content management system and Web content strategy.

Responsibilities: Oversee the production, QA, and localization of user documentation and online help. Implement and test new tools and workflows to support the transition to a new authoring and publishing system.

Experience/Skills Required:

• Production skills. (Documentation / Web production)
• Strong project management skills
• Good communication skills
• Focus on quality and details
• Ability to learn new technologies and tools quickly
• Ability to collaborate with editors, writers, and program managers.

Experience/Skills Desired:

• Experience with authoring / publishing tools. FrameMaker, Acrobat, Adobe Creative Suite, XML authoring tools
• Experience with Web technology and Content Management. HTML, CSS, XML, DITA, Javascript, SEO, and Web analytics

About the Candidate: Recent grad or enrolled in a bachelor's degree program in English, Communications, or Computer Science.

Hours: Approximately 20+ hours a week ideally spread out over three or four days. The position is on-site at EFI offices in Foster City.

Contact: Keith Yarwood at Keith.Yarwood@efi.com
Thursday, 28 March 2013 19:19
 
Monica Hacopian
Technical Writer II- Engineering in Emeryville, CA (9 month contract assignment)

Duties:

- The main purpose of this position is to revise the written content of Utility Operating Procedures and SOP’s to be used by engineering and maintenance associates. This is a full-time temporary contract (9 months), with possibility for extension.
- Create new or revise existing content for SOPs and engineering work instructions with a high degree of quality in accordance with cGMP requirements and corporate guidelines
- Work collaboratively with project team members including Engineering, Maintenance, Vendors and other subject-matter experts to solidify content.
- Participate in project team meetings.
- Other related duties that may be called upon

Required Skills and Abilities:

- Experience in a Quality Control environment; knowledge of GMP and/or ISO standards.
- Experience in biotech and/or pharmaceutical manufacturing environment an asset.
- Minimum two (2) to five (5) years related experience in technical writing.
- Detail oriented with the ability to learn new concepts and apply them quickly.
- Good command of MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Exceptional written and verbal English communication skills.
- Strong working knowledge of editing, proofreading, spelling, grammar, and punctuation.
- Skilled at organizing information into a clear, concise written form.
- Ability to multi-task and to work in a deadline-driven environment.
- Able to work independently as well as in a team environment.

Bachelor Degree in Science preferred.

Contact Information:

David Gill

Material and Contract Services (MACS)

Direct: (925) 460-0397 | Toll Free: (866)772-9250x1004 | Fax: 925 227-1669

dgill@macservices.us | http://www.macservices.us

5820 Stoneridge Mall Road, Suite 217, Pleasanton, CA 94588
Sunday, 03 March 2013 18:44
 
Monica Hacopian
Junior Technical Writer at Convio

Convio, which creates cloud software for non-profit organizations such as Susan G. Komen for the Cure and Livestrong, is looking to fill a junior technical writer position.

BACKGROUND INFORMATION

We are looking for a junior technical writer with 1-3 years of experience. The job posting on our site says that we are looking for someone for the Austin office, but, due to a recent organizational change, the position could also be filled in our Emeryville office. Our company, Convio, was just acquired by Blackbaud and, as of today, we have a new tech pubs manager. He doesn’t care where the writer is geographically located, as long as we get a good candidate.

HOW TO APPLY

To apply, please email your resume to Britt Murray (contact info below) and also apply on the web site (link below), so Britt can make sure your application gets routed directly to the tech pubs manager.

Job Posting: http://www.convio.com/convio/careers/

CONTACT

Britt Murray
Britt.Murray@blackbaud.com
(415) 265-2370
Thursday, 02 August 2012 21:16