Discussions from San Francisco

Job Opportunity: Technical Writer, Location: San Francisco CA Job Title: Technical Writer Location: San Francisco CA Duration: 12 months Description **Must attach 2 different writing samples when candidates are submitted. Candidates will not be passed through unless 2 samples are attached. YOUR ROLE: You’ll work within the global digital content organization. It’s a truly global team, with colleagues in San Francisco, Denver and Vienna. This position is based in San Francisco. The content team is critical to delivering the company’s message across all of our digital properties, ensuring that our voice is consistent and on-brand, and contributing to a superior customer experience. You’ll help create and manage content for the WU online and mobile channels by: • partnering with business owners, product and user experience teams, project management, and development to turn requirements into clear, helpful, high-quality product content and UI text • working with brand, legal, privacy and other teams to ensure compliance and get content approvals • participating in user acceptance testing on all content • maintaining the content in multiple languages—and sometimes multiple versions to meet different countries’ requirements—using external translation vendors • fixing content bugs/defects • collaborating with your team members and colleagues around the world to support the global brand • possibly helping the marketing team with copy for campaigns and landing pages, as your schedule allows REQUIREMENTS: • Outstanding writing, editing, and proofreading skills (writing samples will be required) • 5+ years’ experience writing and managing digital content in a corporate environment for a consumer audience • Deep understanding of—and passion for—web content best practices and emerging trends • Broad experience in applying voice & tone guidelines and editorial style, and tailoring content appropriately for various audiences • Working knowledge of user-centered design processes, information architecture, and web design best practices • Experience with enterprise content management systems • Strong organizational skills and keen attention to detail • Excellent personal interaction and negotiation skills; ability to work with people at all organizational levels and from diverse cultures and backgrounds • Ability to manage multiple projects simultaneously, to prioritize workload, and to work effectively in a fast-paced environment with demanding deadlines • Perseverance and persistence in dealing with challenges, and the ability to find creative, innovative solutions • Confidence to present and stand up for your work and ideas—along with the ability to take and use constructive feedback • Grace under pressure STRONGLY PREFERRED QUALIFICATIONS: • Experience creating content that will be translated/localized • Experience working in a global company • Copywriting/marketing writing experience • Proficiency/fluency in another language(s) • Experience living/working in other countries or cultures CONTACT INFORMATION: Kranthi Kumar Iconsoft Consulting Group, Inc 1810 Englishtown Road Building #1 Old Bridge, NJ – 08857 kranthi@iconsoftgroup.com Phone: 732 456 6439 Fax: 732 875 0703

Started by Leah Scampoli.