SME Communication Strategies
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This is an area where members can discuss challenges presented by the various SME personalities. Other members of the groiup are welcome to offer advice on the best way to approach the SME of interest.
This is not a place to bash SMEs.
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I'm not sure anything can be guaranteed, but getting the approval in writing might be helpful. Getting approval in incremental portions as content is developed may be useful also. We've had cases where our customer (prime contractor) agreed with the content, but their ultimate customer (U.S. Army) thought otherwise when validating the manual. oye.
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