contact | search | log in/log out | home
In my job, I write (that includes new content as well as maintaining/updating existing content), I edit, I create online help, I create training materials, I do presentations, I review content (for my developers and testers, for product managers, for management, for human resources), I host online meetings, I maintain a content management system, I manage a speakers bureau, I conduct team building activities. There are very few aspects of the technical communication industry that I don’t touch in a given month.
Marjorie Hermansen, Technical Communicator for Quest Software, Inc.
Technical communicators have always been at ground zero for the creation, development, and release of new technology products.
Dan Ortega, “Bring on Rich Media”
Intercom, January 2008
Technical communication positions can be found in many different places. STC members Sherri Henkin and Sharon Resar are technical communicators in Cleveland, Ohio. In the article below, Sherri and Sharon explain how technical communicators play a crucial role in the mortgage banking industry.
The Crucial Communicator’s Role in Mortgage Banking
STC’s magazine, Intercom, showcases STC members who have a passion for technical communication. Read more about their unique jobs:
Intercom, March 2008, “Making the Outdoors User-Friendly”
By James Evins, Member
What does technical writing have to do with selling hunting and fishing licenses? James Evins details his job as the testing and documentation specialist for the Virginia Department of Game and Inland Fisheries.
Intercom, January 2008, “Documenting While on Patrol”
By Mary Clouse, Senior Member
While the jobs of Mary Clouse and the rest of the Security and Documentation Unit of the New York State Senate Technology Services department aren't as glamorous as those of the senators themselves, they ensure that the Senate can use its automated systems to conduct its daily business smoothly, efficiently, and securely.
Intercom, December 2006, “Robots Can’t Tell Stories”
By Ben Day, Member
The lives of millions rest in the hands of Ben Day, technical writer for iRobot Corporation. Day creates the operational manual and instructions for the iRobot PackBot, which soldiers use overseas to disable improvised explosive devises (IEDs) along roadsides. Without clear text and explanation, a soldier may not operate the PackBot correctly, resulting in many lives lost.
We would like to thank Writing Assistance, Inc. for allowing us to link to some of its featured articles.
