Every Director represents all members of the Society and serves as a communication link between the Board and members, communities, and any programs for which the Director has been assigned. Directors are voting members of the Board.

Bethany Aguad has worked in academe, hospitality, and financial services leveraging her communication skills and process improvement to solve information problems. Her experience in STC has played an integral role in her development as a technical communicator and a leader.

In her years with STC, she has received the Distinguished Service Award for Students and Distinguished Chapter Service Award, been a Sigma Tau Chi honoree, co-managed STC’s student outreach initiative, and represented students on the Community Affairs Committee. She currently serves the Society on the scholarship committee.

Bethany has served her local chapter, STC Florida, in many positions, including Treasurer, Webmaster, and most recently, President. She has nurtured her passion for student outreach through co-managing the education committee, pairing students at the University of Central Florida (UCF) with professionals in the industry through the chapter’s successful mentoring program.

A graduate of UCF with a B.A. and an M.A. in English—Technical Communication, Bethany has received the prestigious Melissa Pellegrin Memorial Scholarship and the Stuart Omans Award for Excellence in Technical Communication.

In 2018, she led the STC Florida chapter through the responsibilities of hosting the 2018 Summit, while presenting on two panels during the event. She has also presented at Leadership Day at three STC Summits on the benefits of mentoring programs to STC members, universities, and communities.

She currently works as a Technical Documentation Specialist at Sagent Lending Technologies in Lake Mary, Florida where she handles the publishing process for loan servicing documentation.

Todd DeLuca is a Technical Communications professional with 20 years experience as a senior-level writer and manager in documentation, content management, and release delivery for IT software (financial services) and hardware systems. Todd currently administers policies and procedures at the National Renewable Energy Lab (NREL) in Golden, CO.

Todd is an active volunteer leader and Associate Fellow with the Society for Technical Communication (STC), currently serving as Director. He has also chaired the STC Summit conference and was President of the Philadelphia Metro Chapter. Todd recently moved from Pennsylvania to Colorado, where you will find him doing outdoorsy mountain stuff and exploring the greater Denver area in search of tasty craft brews.

Laura Palmer is a Professor and Chair of the Department of Technical Communication and Interactive Design at Kennesaw State University. Laura took her first technical communication courses during her undergraduate degree and realized she’d found what she was looking for—a practical and relevant way to convey complex information to audiences. She began her technical communication career working in publication design and production and was a member of the Canada West Coast Chapter of STC in Vancouver, BC. After several years, Laura pursued both her master’s and PhD degrees in Technical Communication at Texas Tech University in Lubbock, TX. After graduation, she joined Southern Polytechnic State University (now Kennesaw State University) and followed in the footsteps of well-known technical communication faculty including Dr. Ken Rainey, Dr. Carol Barnum, and Dr. Herb Smith.

As the Chair of an academic department housing a Technical Communication degree, Laura’s interests center on establishing relevance for the future of the field. She actively seeks to re-invigorate interest in technical communication and, more importantly, introduce a new generation of students both in college and in high school to a profession with countless possibilities. In her own research, Laura explores topics with a shared relevance for both practitioners and academics. Currently, her work focuses on re-envisioning the technical editing class, roles for technical communicators in SEO and analytics, and the emerging use of blockchain for search marketing.

Ann Marie Queeney has spent the majority of her technical communication career as a senior document specialist at Johnson & Johnson medical device companies in New Jersey, California, and Indiana. She managed document systems, edited procedures and other process documents, and advised document users on company requirements, government regulations, and ISO standards. In 2014, she started her technical communication consulting business, A.M. Queeney, LLC.

Ann Marie is an active STC volunteer and received the Distinguished SIG Service Award for her contributions. She has also served in several SIG (now COP) leadership positions. She is grateful for the career and personal development opportunities made possible by STC and the generous members who are her colleagues, friends, and mentors.

Ann Marie lives in central New Jersey and is a board member and active volunteer for a nonprofit organization that presents historical programs about her county. The six-year old organization is considered one of the largest of its type in New Jersey.