Education

Paul Miller

Full-Stack Web Developer

Formerly a cross between rental car salesman and local journalist, Paul Miller found himself wanting more from life than a 10% discount on used cars. After 6 months of self-education and refining his Google-Fu, he went through a 3-month immersive program that filled in all the gaps, launching him into a professional web development career. […]

Dr. Bob Watson

PhD, Assistant Professor, Technical Communication, Mercer University

Dr. Bob Watson started writing about APIs over 12 year ago after developing software systems and APIs for more than 15 years. He earned his Ph.D. from the University of Washington and is currently an Assistant Professor in Technical Communication at Mercer University.  

Ricardo Olenewa

Manager, Engineering Education at Google

Ricardo Olenewa is a Technical Writer at Google. He graduated with a B.A. in English Literature from the University of Waterloo. He started his career teaching computer programming at George Brown College. Later, Ricardo led I.T. departments for social service agencies in Toronto, and co-founded two start-ups, before returning to Waterloo to study for an […]

Robert J. Glushko

Adjunct Full Professor, School of Information, University of California, Berkeley

Robert J. Glushko is an Adjunct Full Professor at the University of California, Berkeley in the School of Information.  Before moving to Berkeley in 2002, he spent a decade in Silicon Valley, where he founded or co-founded four companies in the areas of electronic publishing and e-business that pioneered the use of XML.  In 2005, […]

Keith Boyd

Director of Business Strategy, Microsoft Corporation

Keith Boyd has worked in the world of technical communications for over 15 years as a programming-writer, manager, and Director of content development for both Windows and the Cloud and Enterprise division at Microsoft. He’s spoken at numerous industry events, been featured in Intercom Magazine, and was the Managing Editor of MSDN Magazine, the journal […]