New research on technology training across diverse industries across a diversity of industries reveals 24 differentiators that distinguish technical training from other types of training. These key differentiators will be discussed along with the implications for development of technical training.
So many companies create training and then wonder why it doesn’t stick. One reason is that the Web has changed how we acquire information. We expect it faster and training is no exception. “Make It Snappy” demonstrates simple principles professionals can follow to create fast, on-demand Web-based Quick Reference Guides
This session describes a case study in which we used wikis both as a way to speed up the development of instructor-led training and as a tool for use during the instructor-led classes.