This webinar will review the practical aspects of making technical content available through Salesforce, and of interconnecting that content with the different functional domains of Salesforce.
Who are technical communicators and where are we going as a profession? Find out in this webinar presenting the results of the first census of the field in over a century and discuss the implications to our profession and our individual careers with the researcher, a former STC president.
Today’s technical content is increasingly delivered in digital formats: ebooks, wikis, blog posts, webpages, etc. But are technical communicators prepared to make the shift from static, page-based content to dynamic, SEO-friendly content? Are they prepared to create content strategy plans that enable holistic, strategic content development and management across multiple channels? In this webinar, I provide next steps in the journey technical communicators need to make in the next 5-10 years to become more diversely-skilled content creators and managers.
The online environment provides organizations with important global opportunities related to developing and delivering instructional materials. Addressing international learning needs and expectations, however, is complex. Technical communicators can benefit from strategies for understanding how cultural and technical factors affecting online training in global cyberspace. This webinar presents strategies for addressing such factors. By using ideas from cognitive science, cultural anthropology, and systems studies, the presenter will review methods for addressing challenges in these new training environments.