In health and medical contexts, effective materials are those individuals can use easily and successfully. The process of designing materials to facilitate their use is known as “usability.” Achieving it involves addressing who will use materials, when, where, and how. Such complexities can be difficult to identify, but they are essential to creating products that meet audience expectations and needs.
This webinar will share new, original research that quantifies (in time and dollars) the impact of images and video on understanding, retention of complex information, tasks completion, and productivity. The study also explores changing consumer preference and what it means for content creators in 2019. We’ll wrap up by looking at one innovative method for leveraging the power of visual communication while reducing the need to update and localize the visuals in software documentation. See real life examples of Simplified User Interface (SUI)—a visual treatment for screenshots—and learn the three benefits of this approach.
Your users are NOT all created equal; why should they get the same content? In this webinar we look at some examples of user context, examine the relationship between information and user context, and how current research on context and prediction may be used to drive future technologies.
Change is an unavoidable part of life. But change is hard, and it makes us uncomfortable even when we welcome it. As technical communicators, embracing change and making it part of our professional growth journey is the key to staying relevant. Join us for this webinar to learn how to assess the communication-related dimensions of going through change, and how to apply specific techniques to adjust your communication content and style to stay on top of your game.
Today’s tools should help you publish better, faster, and smarter. Do you find that you are frustrated trying to manage the “day-to-day” because it’s all meetings? Left with no time to organize notes, this is the webinar for you. Trying to improve how you interact with SMEs and others? Looking to work smarter through the tsunami of data and find what you need to get the job done? Learn tips and best practices to streamline your work processes by collecting the notes you need in one place, organizing your thoughts, and managing the day-to-day work tasks.