Management

Every manager struggles to balance writer workload and project capacity. A simple system can objectively evaluate assigned tasks, task time and complexity, special projects, and even writer experience levels to more accurately assess individual workload and capacity. The result is a simple, but useful, representational graph.

Be prepared with what it takes to freelance part- or full-time. Building a freelance business, like nurturing a garden, is hard work. Learn marketing and customer relationship strategies.

Even if you lack the capital, time, and personnel resources required for large-scale efficiency overhauls, you can make sound business choices that will reduce pollution and waste at your small business office.

The information-development process is ubiquitous, democratic, and mission-critical to any business. But it’s harder than it looks and opportunities to do better are everywhere. How can information development groups help other teams within an organization realize the business value of content strategy and content management?

Highlights from a certified change management professional program and how some of the lessons learned are being applied in an SME-rich (mostly engineering) environment to enhance Technical Communication.