Management

This presentation elucidates some of the challenges work groups face attempting to adopt content management technologies. Based on the results of an extensive case study and research in the field of technology transfer, the presenter describes how work groups and technology developers can better plan for technology diffusion projects.

This session demystifies strategic planning and demonstrates how technical communication and project management skills can be leveraged in this fascinating and lucrative field. Learn how leading organizations worldwide (Cognos, Hilton, Tata motors, Unibanco, UPS, U.S. Army, Wells Fargo, dozens more) use the “balanced scorecard” to successfully execute their strategies.

This session will demonstrate a standard estimating process by which technical writers can provide consistent estimates for any project according to documentation tasks, complexity levels, artifact details, and scope changes.

As employers have to do more with less money and fewer people, the opportunities increase for technical communicators who yearn to escape the corporate environment and launch their own businesses. Find out what it takes to launch a successful tech communication business or a one-person venture.

Now that your technical communication project has launched, you need to conduct a project review. Learn how to conduct a positive, non-threatening lessons-learned or post mortem meeting with your team. Understand the elements of an effective lessons-learned report that can be used to improve future technical communication projects.