What can practitioners learn from educators? We’ve been using Web 2.0 technologies for years because our students have demanded engaging, socially driven, collaborative learning experiences. Come learn how to turn our collaborative knowledge building success stories into your own!
A challenge many software localization projects encounter is the creation of screen captures for documentation. This presentation will educate individuals on best practices for creating screen captures for international documents.
Last year Patricia talked about analytics for developer docs. This year, she’ll talk about analytics for user docs. Four new features make analytics the must-have tool for documenters: in-page analytics, content grouping (beta), flow visualization, and SEO Optimization. Advanced segments, a great way to get your own insights into your users, will also be covered.