Many technical communicators operate as freelancers or independent consultants. But what does it take to grow a technical communication business, with a staff, management structure, and resources to serve many concurrent customers and take on large-scale projects? Each member of this panel has taken a company to the next level. Come to hear how you […]
The information-development process is ubiquitous, democratic, and mission-critical to any business. But it’s harder than it looks and opportunities to do better are everywhere. How can information development groups help other teams within an organization realize the business value of content strategy and content management?
Successful project management is never easy. An eLearning project provides additional challenges due to the disciplines, personalities and technologies involved, maintaining client satisfaction, not succumbing to scope creep and the fact that it involves both a training and a software project. This session provides practical, real-world examples, techniques, and resources that participants can instantly apply […]