New research on technology training across diverse industries across a diversity of industries reveals 24 differentiators that distinguish technical training from other types of training. These key differentiators will be discussed along with the implications for development of technical training.
Are you developing professionally, every day, and in every way? If not, you risk more than you think. We often relegate professional development to the land of “nice to have.” In today’s challenging economy and business environment, you can’t afford to not continually add to your own professional value.
The Internet provides a global audience that challenges anyone creating web content. Your audience is anyone and everyone. Web content isn’t just about great copy: It’s about making content accessible to diverse users, such as people with sensory or cognitive impairments and people for whom English is a second language. Come and learn how to […]
This presentation examines four common scenarios for reuse and how user assistance architects and information developers can keep their reuse options open in each scenario: Same document in different media Same topic in different documents Same content within many topics Slightly different content within one topic