Production and Delivery of Content

Sep
0

STRUCTURE 2.0

In recent years, Symantec Information Developers have worked to transition customer documentation from a traditional book paradigm into topic-based, on-demand user assistance. To support this effort an XML based publishing environment that combines open source technologies with select commercial applications was deployed. This allows for sharing XML content chunks across products, release versions and writing […]

By webmaster@stc.org |
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Sep
0

ARCHITECTING USER ASSISTANCE FOR REUSE

This presentation examines four common scenarios for reuse and how user assistance architects and information developers can keep their reuse options open in each scenario: Same document in different media Same topic in different documents Same content within many topics Slightly different content within one topic

By webmaster@stc.org |
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Sep
0

STRATEGIES FOR SUCCESSFUL ELEARNING PROJECT MANAGEMENT

Successful project management is never easy. An eLearning project provides additional challenges due to the disciplines, personalities and technologies involved, maintaining client satisfaction, not succumbing to scope creep and the fact that it involves both a training and a software project. This session provides practical, real-world examples, techniques, and resources that participants can instantly apply […]

By webmaster@stc.org |
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Sep
0

CREATING EPUBS: WHAT’S THE BEST TOOL FOR ME?

So you’ve decided that making your documentation available as ePub files is the way to go. But with so many tools available, how do you decide which is best?

By webmaster@stc.org |
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Sep
0

DITA+WIKI = THE OPEN-SOURCE DITA2WIKI PROJECT

In this demonstration, DITA and user-generated content live side-by-side in a real-world framework as promoted by the open-source DITA2Wiki initiative.

By webmaster@stc.org |
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