Sponsored Webinars

Organizations across industries are increasingly interested in creating and storing content that can be quickly revised or updated and re purposed for publication in different formats. In this session, we: explore the challenges and pitfalls awaiting authors who seek to design easily managed reusable content introduce the basic features of the Information Mapping method, a […]

As technical communicators, we touch every product, process, and service on this planet (and off of it). Without us, governments would fall, inventors would have a hard time getting their products to users, and patients would die. In short, no product, process, or service would function very well. Yet, because our work is part of […]

Mobile apps continue to shape the landscape of technical communication in all industries globally. Mobiles apps can assist in keeping manuals up-to-date, in servicing products, and even in making the initial sale. Mobile apps are a powerful communication tool with endless possibilities and uses. This presentation will cover mobile apps and how they can enhance […]

Imagine you’re conducting an amateur orchestra, but the members can’t seem to play well together. The musicians play wrong notes on the wrong beats, making the music sound like random noise rather than beautiful songs. As the conductor, you must direct the musicians so that they play their parts precisely and musically. Each part must […]

Get a return on investment out of your table of contents! This webinar presents a simple look at content creation workflow and how a technical expert can extend the process to include customer retention and company profitability. The presenter will discuss how online help and other customer facing content, when developed properly, transforms you and your […]