Tools, New Media and Technology

Apr
0

WINHELP, WEBHELP, AIR….HELP!

Online formats can be confusingÑconsider “WebHelp” vs. “Web Help.” This session describes XML, XHTML, HTML Help, WebHelp, DotNet Help, AIR, and othersÑand how to select the appropriate one.

By webmaster@stc.org |
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Apr
0

SURFING THE PERFECT STORM

Communication methods are transforming at an alarming rate. With rapid advances in global, mobile, and social dialog, how can technical writers keep up? This session will explain the fundamental shifts taking place and provide practical instruction on how information developers can prepare, respond, and succeed.

By webmaster@stc.org |
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Apr
0

STRATEGIES FOR THE SOCIAL WEB FOR DOCUMENTATION

The social Web can be perceived as intimidating, live-saving, risky, or a black hole of productivity loss. Learn how to take a strategic approach to integrating social media to accomplish your overall documentation goals.

By webmaster@stc.org |
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Apr
0

GOOGLE ANALYTICS: MEASURING CONTENT USE AND ENGAGEMENT

You can use Analytics to measure user engagement with your online docs. I’ll demonstrate how our user education team uses Google Analytics on our developer documentation (http://code.google.com/apis/analytics/) to get insight into how well our documents are serving our users.

By webmaster@stc.org |
DETAIL
Apr
0

CALCULATING ROI FOR DITA

If you are considering DITA, but are trying to figure out whether you can justify the cost and effort, this session is for you. Youll learn how to communicate the rationale for DITA in terms that management understands.

By webmaster@stc.org |
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