Tools, New Media and Technology

Attend this session for a behind-the-scenes look at HTML5 and how it differs from previous versions of HTML. Learn the vision and design principles behind HTML5 and how this will affect the TC field. You will see practical demonstrations of the different features of HTML5, including the new semantic markup. HTML5 is available in most […]

Online formats can be confusingÑconsider “WebHelp” vs. “Web Help.” This session describes XML, XHTML, HTML Help, WebHelp, DotNet Help, AIR, and othersÑand how to select the appropriate one.

Communication methods are transforming at an alarming rate. With rapid advances in global, mobile, and social dialog, how can technical writers keep up? This session will explain the fundamental shifts taking place and provide practical instruction on how information developers can prepare, respond, and succeed.

The social Web can be perceived as intimidating, live-saving, risky, or a black hole of productivity loss. Learn how to take a strategic approach to integrating social media to accomplish your overall documentation goals.

You can use Analytics to measure user engagement with your online docs. I’ll demonstrate how our user education team uses Google Analytics on our developer documentation (http://code.google.com/apis/analytics/) to get insight into how well our documents are serving our users.