2009 STC Technical Communication Summit

May
01

Chinese Website Usability Study

This session presents the results of a usability study of an international hotel’s Chinese website. We show the results of heuristic evaluation and a usability test with bilingual English/Chinese speakers.

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May
01

Managing SME contributions using TCS 2.0

Most of us need to work with MS Word content. Sometimes the ability to import files by reference into RoboHelp 8 gets overlooked. In this session you will learn to leverage the contributions of your SME’s without having to constantly produce Word files for editing. After covering the concepts and recommended workflows, you will learn […]

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May
01

Social Networking: Improving Effectiveness and Demonstrating Strategic Value

Do you twitter? Got a TWiki? Does it matter for managers? Discuss how technical communication leaders can apply social networking technologies to improve internal processes as well as formal products.

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May
01

Author, Manage and Publish Topic Based Content with TechComm Suite 2.

This session covers authoring and publishing topic based content in FrameMaker and RoboHelp. Topic based workflows can be implemented in multiple ways including DITA. With more granular and distributed authoring, there is also a strong need for better review and collaboration.

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May
01

Choosing the Right Usability Technique

There are many usability techniques, each with its own advantages and requirements. Learn how to choose from the usability toolkit to get the answers you need for your projects.

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