Our Future Role: Knowledge Integration
The past decade has seen us transition into Information Developers. With the proliferation of user-generated content, our future role increasingly be as the Knowledge Integrators. In addition to creating user assistance, we will also become the official resource for collecting, verifying and redistributing input from our users.
Strategies for the Social Web for Documentation
The social web can be perceived as intimidating, live-saving, risky, or a black hole of productivity loss. Learn how to take a strategic approach to integrating social media to accomplish your overall documentation goals.
Enlarging our Niche: Revealing the Undiscovered Proposal Writer
Technical communicators deliver the right mix of talent, expertise, and skills to contribute to proposal and grant- seeking efforts. However, marketing our value to clients or employers hoping to win contracts requires that we understand proposal processes and speak the lingo. This session includes tactics for harnessing existing skills and being a multi-faceted technical contributor […]
Building Effective Teams Using the Myers-Briggs Personality Types
Communication is critical to building effective teams in the workplace. Yet differences in personality types can lead to serious misunderstandings. For instance, Thinking types value directness, while Feeling types value tact. By understanding these differences, we can forge stronger business relationships by considering the needs and expectations others.
Using Wikis to Enhance Training Development and Delivery
This session describes a case study in which we used wikis both as a way to speed up the development of instructor-led training and as a tool for use during the instructor-led classes.