2011 STC Technical Communication Summit

May
01

Make It Snappy-Web-Based Reference Guides

So many companies create training and then wonder why it doesn’t stick. One reason is that the Web has changed how we acquire information. We expect it faster and training is no exception. “Make It Snappy” demonstrates simple principles professionals can follow to create fast, on-demand Web-based Quick Reference Guides

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May
01

Refining the Content Lifecycle

The content lifecycle is at the core of the content strategy. Managing the content lifecycle is the implementation of a strategy, and a successful implementation means managing all of the components of the lifecycle. See how a content lifecycle applies in a variety of circumstances.

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May
01

10 Tips for a Better Survey

Surveys: so easy to do, so hard to do well. If you want to get the most out of your next survey, come to this presentation for tips on questions, the process of the survey, incentives and most of all: testing.

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May
01

DITA Specialization-Why Would I do That?

The words DITA and Specialization are often linked-but is specialization really required in order to use DITA? What is it, and when is it really a good idea? We will go over the basics and then discuss the process IBM uses when deciding when to specialize.

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May
01

Profession Building: What Peer-Reviewed Literature Tells Us

This session reports findings from a study that maps peer-reviewed journal content to the taxonomy used as the basis of the Technical Communication Body of Knowledge (TC BOK).

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