So many companies create training and then wonder why it doesn’t stick. One reason is that the Web has changed how we acquire information. We expect it faster and training is no exception. “Make It Snappy” demonstrates simple principles professionals can follow to create fast, on-demand Web-based Quick Reference Guides
The content lifecycle is at the core of the content strategy. Managing the content lifecycle is the implementation of a strategy, and a successful implementation means managing all of the components of the lifecycle. See how a content lifecycle applies in a variety of circumstances.
The words DITA and Specialization are often linked-but is specialization really required in order to use DITA? What is it, and when is it really a good idea? We will go over the basics and then discuss the process IBM uses when deciding when to specialize.
This session reports findings from a study that maps peer-reviewed journal content to the taxonomy used as the basis of the Technical Communication Body of Knowledge (TC BOK).