2013 STC Technical Communication Summit

May
01

DITA Proof-of-Concept Publishing System

This presentation describes how the presenter’s team developed a proof-of-concept DITA publishing system using existing tools (Structured FrameMaker 8 and inexpensive plug-ins) and without a CMS or a dedicated DITA resource. The presenter’s company uses the system to produce several 140-page user manuals, some in 10 languages, and to save a substantial amount in translation […]

By webmaster@stc.org |
DETAIL
May
01

Defining and Evaluating Success: Metrics for Information Architects

Demonstrate your impact on your customers and business! Make better design decisions! Discuss and learn to define metrics, evaluate, and articulate the value of your strategic architecture and content initiatives.

By webmaster@stc.org |
DETAIL
May
01

Embedded User Assistance 101

In this session, I will share examples of real-world embedded UA and discuss how you can get started creating embedded UA for your new or existing projects.

By webmaster@stc.org |
DETAIL
May
01

From Technical Writer to Content Strategist

Content strategy is a hot topic right now. The rise in corporate awareness of the value of content represents a great opportunity for technical writers to leverage their skills and experience. This session will help you position yourself to take advantage of that opportunity.

By webmaster@stc.org |
DETAIL
May
01

Cisco Tech Comm: Providing Business Value and Customer Experience in Digitial Communications Age

In planning for our transformation, Cisco Technical Communications is building an infrastructure of process management and governance to enable content-driven evolution for engaging user experience. Web Analytics and related customer data empower process management changes. Social networking tools and a collaborative content consumption paradigm form the driving factors for user experience.

By webmaster@stc.org |
DETAIL