2013 STC Technical Communication Summit

May
01
May
01

Building Effective IA Teams in Resource-Challenged Times

How do you build a world-class team of information architects? Adopt a collaborative, community-based approach with corporate-level sponsorship. Learn techniques to break down organizational barriers, lead with a common vision and set of goals, navigate tricky political waters, drive change with metrics, and grow IA skills.

By webmaster@stc.org |
DETAIL
May
01

Interviewing SMEs: Covering the Bases and Hitting Homers

Is it only an urban legend that a brownies will guarantee that a Subject Matter Expert will make time to meet with you? And when s/he does agree to meet, how do you make good use of that time? Come learn SME-handling tips from this multi-industry, multi-generational panel of experts.

By webmaster@stc.org |
DETAIL
May
01

Staking Your Claim in the Social Media Frontier

This session explores the roles for technical communicators in social media. The presenter will engage participants with the critical intersections of tech comm and social media competencies for risk management, tone/style development, communication strategies, training, SME knowledge, and strategic integration of multiple social media channels.

By webmaster@stc.org |
DETAIL
May
01

Addicted to Meaning: Mental Models for Technical Communicators

This presentation explores how “meaning” works in technical communication, why it fails, and how you can create meaningful documentation. Drawing on the cognitive psychology of mental models and user experience design, Kai shows with examples why minimalism works but FAQs don’t, and how to write for users without irritating them.

By webmaster@stc.org |
DETAIL