2013 STC Technical Communication Summit

May
01

Embedded User Assistance 101

In this session, I will share examples of real-world embedded UA and discuss how you can get started creating embedded UA for your new or existing projects.

By webmaster@stc.org |
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May
01

From Technical Writer to Content Strategist

Content strategy is a hot topic right now. The rise in corporate awareness of the value of content represents a great opportunity for technical writers to leverage their skills and experience. This session will help you position yourself to take advantage of that opportunity.

By webmaster@stc.org |
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May
01

Cisco Tech Comm: Providing Business Value and Customer Experience in Digitial Communications Age

In planning for our transformation, Cisco Technical Communications is building an infrastructure of process management and governance to enable content-driven evolution for engaging user experience. Web Analytics and related customer data empower process management changes. Social networking tools and a collaborative content consumption paradigm form the driving factors for user experience.

By webmaster@stc.org |
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May
01
May
01

Building Effective IA Teams in Resource-Challenged Times

How do you build a world-class team of information architects? Adopt a collaborative, community-based approach with corporate-level sponsorship. Learn techniques to break down organizational barriers, lead with a common vision and set of goals, navigate tricky political waters, drive change with metrics, and grow IA skills.

By webmaster@stc.org |
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