sharepoint

Sep
23

DESIGNING AN INFORMATION ARCHITECTURE FOR SHAREPOINT

Many organizations use Microsoft SharePoint because it seamlessly integrates with Microsoft Office; however, few organizations implement it correctly. Unaware that SharePoint is designed to capture metadata, which facilities creating lists and views, system owners create libraries that resemble shared drives with folders and several layers of nested folders. Consequently, searching for documents is a time-consuming […]

By webmaster@stc.org |
DETAIL
Aug
12

Distributing Training and Help Videos: If You Build It, Will They Come?

Part 4 in Video Series: Distributing Training and Help Videos: If You Build It, Will They Come? You’ve gone through all the steps to create a training video, but one question remains: how do you make that new video available to customers? In this presentation, we will discuss the questions that need to be answered […]

By webmaster@stc.org |
DETAIL
Aug
26

FREE STC Chapter/SIG Member-Only Webinar: Targeting Content to Your Users’ Goals

Working in the faster pace of an agile environment and having more frequent interaction with user advocates and users led us to rethink the content we were providing and in what format. We now provide more targeted text documentation, run usability tests to improve the user interface and add embedded user assistance, and have started […]

By webmaster@stc.org |
DETAIL
Oct
07

Full-On DITA Strategies Beyond Technical Publications

DITA has the potential to add tremendous utility to high-value content for the enterprise. Before embarking on a DITA transformation project, organizations must first take a step back to examine their requirements for utility, maintainability, and usability of their content. This means not putting the technology cart before the horse. This session will take a […]

By webmaster@stc.org |
DETAIL
Oct
21

Content Strategy: What Is It and Why Is It Important?

Kristina Halvorson of Brain Traffic offers the best definition of the term when she says, it “plans for the creation, publication, and governance of useful, usable content.” Creating a content strategy does not mean simply figuring out how you plan to manage thousands of content-carrying topics or hundreds of chapter-bearing files. That is an element […]

By webmaster@stc.org |
DETAIL