Have you been asked to develop materials for a client’s new international customers? Been informed you’ll be working as part of an international project team? Wondering where to even begin? Then this course is for you. By examining the factors affecting communication in global contexts, “International Technical Communication: A Usability-Focused Primer” provides attendees with the foundational knowledge and skills technical communicators needed to work effectively in a variety of international settings and situations. Through a focus on cognition and usability, this class helps participants identify the dynamics affecting cultural communication expectations in different settings and develop strategies for addressing them effectively.
When was the last time you were truly satisfied with an experience? The last time a product met or exceeded all your expectations, as if it were design just for you? User Experience Design is about meeting users’ expectations–learning what users want and need and designing with the user in mind.