When was the last time you were truly satisfied with an experience? The last time a product met or exceeded all your expectations, as if it were design just for you? User Experience Design is about meeting users’ expectations–learning what users want and need and designing with the user in mind.
There are two kinds of technical communicators: those who have written proposals and those who will. First experiences with proposal writing can be harrowing. We dive deep into the fundamentals of responding to Requests for Proposal (RFPs), building on what you already know as a technical communicator. The goal of the class: to walk into a proposal at any stage and know what to do.