Technical Communication for User Experience Design

When was the last time you were truly satisfied with an experience? The last time a product met or exceeded all your expectations, as if it were design just for you? User Experience Design is about meeting users’ expectations–learning what users want and need and designing with the user in mind.

Technical Editing Foundations

Members: $595; Nonmembers: $995; Student Members: $295 Technical Editing Foundations 12 July-16 August 2017 (Wednesdays) | 10:00 AM - 11:00 AM EDT (GMT -4) Behind every great technical writer is a great technical editor. Or at least there would be in an ideal world. And, even more importantly, there’d be a technical editor behind every non-writer [...]

TechComm Fundamentals Bootcamp

Members: $595; Nonmembers: $995; Student Members: $295 TechComm Fundamentals Bootcamp 15 June - 27 July 2017 (Thursdays) | 11:00 AM - 12:30 PM EDT (GMT -4) Jumpstart Your TC Career Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or [...]

Hands-On DITA

Members: $595; Nonmembers: $995; Student Members: $295 Hands-On DITA 23 February - 30 March 2017 (Thursdays) | 11:00 AM - Noon EST (GMT -5) Welcome to 2017! It's time to learn how to create DITA based content. Concepts, tasks, references, maps. Learn how to create content, manage the materials, and then publish to PDF, HTML5, and other outputs. [...]

Writing and Preparing Effective Government Proposals

There are two kinds of technical communicators: those who have written proposals and those who will. First experiences with proposal writing can be harrowing. We dive deep into the fundamentals of responding to Requests for Proposal (RFPs), building on what you already know as a technical communicator. The goal of the class: to walk into a proposal at any stage and know what to do.