Effective Glossaries and References

Whether or not you are following DITA guidelines, you probably understand the basic idea of separating content based on information type (task, concept, or reference). But have you been putting all your efforts into writing better procedures while ignoring your reference content? It’s time to give a little love to this neglected content! Reference content provides a necessary service for your users and, if done well, can improve usability and customer satisfaction.

Free STC Member-Only Webinar: 2017-2018 Salary Database: Utilizing the Information and Key Trends

Governance may not be a “four letter word” but in many organizations that’s exactly how it’s treated. Governance is key in all organizations that create content, and it’s especially important in regulated industries where content must be scrutinized and verified before it’s made available to the public. Often it’s blamed for slowing down the creative process, or increasing time-to-market. Those aren’t features of “governance”, but are indicative of a poor or inappropriate implementation. Join me as I explain why governance is important and how you can streamline your governance process.

Free STC Member-Only Webinar: Become a Certified Professional Technical Communicator (CPTC)

Join accredited CPTC trainers to learn how certification is different than completing a certificate, along with the value and benefits of getting certified.

Free STC Member-Only Webinar: The Importance of Governance in Regulated Content Copy

Governance may not be a “four letter word” but in many organizations that’s exactly how it’s treated. Governance is key in all organizations that create content, and it’s especially important in regulated industries where content must be scrutinized and verified before it’s made available to the public. Often it’s blamed for slowing down the creative process, or increasing time-to-market. Those aren’t features of “governance”, but are indicative of a poor or inappropriate implementation. Join me as I explain why governance is important and how you can streamline your governance process.

Improve Your Publications and Career Prospects with Technical Editing Skills

Do you have to edit your own work, or the work of others, but wonder if you're really adhering to best practices? Do you wish you had an editing process you could easily use for all of your projects to improve the quality and consistency of your team's publications? Join Brett for a discussion of the technical editing process that can not only improve your publications, but increase your value to your organization, and perhaps improve your career prospects as well.

Digital Self Defense- Tips, Tools, and Best Practices to Stay Safe Online

Have you ever received a handout at the beginning (or end) of a presentation and felt like tossing it in the trash can on your way out of the room? Do you simply print the default notes pages or slide thumbnails from PowerPoint’s print menu, and pass those out as your handouts? Do you create separate files for your presentation, handout, and speaker’s notes? In this webinar, will learn how to customize the Notes Master in PowerPoint to create more interesting and useful handouts, as well as your own speaker’s notes that are different from the handouts, all contained within the same PowerPoint file. If you are not using PowerPoint, you can still use the concepts learned in this portion of the webinar.