Addicted to Meaning: Mental Models for Technical Communicators

Speakers

Start

May 1, 2013 - 2:00 PM

End

May 1, 2013 - 3:00 PM

Address

9401 Lee Highway, Suite 300, Fairfax, VA 22031   View map

This presentation explores how “meaning” works in technical communication, why it fails, and how you can create meaningful documentation. Drawing on the cognitive psychology of mental models and user experience design, Kai shows with examples why minimalism works but FAQs don’t, and how to write for users without irritating them.

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Website

www.stc.org

Phone

+1 (703) 522-4114

Email

education@stc.org