A Case Study: Applying Microsoft’s O365, SharePoint, and Power Platform Tools to Engage Decision Makers


June 29, 2022 - 12:00 PM


June 29, 2022 - 1:00 PM

A Case Study: Applying Microsoft’s O365, SharePoint, and Power Platform Tools to Engage Decision Makers

Wednesday, 29 June 2022; 12 Noon to 1:00 PM Eastern time (GMT-4)

This webinar walks you through a case study, where a small group of technical communicators were asked to reorganize over 1,200 internal Standard Operating Procedures (SOPs) and to learn a new system, which led to providing a data-driven model of the results of their work and a plan for continuous improvement.

Using out-of-the-box Microsoft SharePoint to connect libraries and lists to the Power Bi visualization platform may have resulted in a disaster due to lack of knowledge, instead this became an effective methodology for showcasing results and for cataloging, publishing, and archiving SOPs.

Objectives at a high level for this webinar include:

  • Defining the project scope
  • Building a supportive platform
  • Retracing goal(s) with data visualization

Attendees will walk away knowing how:

  • They can use tools like those we used to present their work as valuable to their leadership.
  • Using tools as we did can provide leaders with better decision-making, relative to how a Technical Writing team can contribute to the bottom line.
  • Technical Writing teams might incorporate into their work habits, ways of analyzing data (content) and begin to think about documentation metrics based on what they write, manage, and deliver.
  • Technical Writers can increase their value by presenting—from a visual perspective—the data they catalog.

For current CPTC certificants: This webinar provides 2 CEUs for recertification, in the Project Analysis core compentency area.

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