May 5, 2021 - 1:00 PM
May 5, 2021 - 2:00 PM
How to Share Authoring Solutions That Work
Wednesday, 5 May 2021 1:00 to 2:00 PM Eastern time (GMT-4)
This webinar will demonstrate how to implement a five-step process for implementing an authoring solution developed for a technical communications teams to other teams across an organization.
The five steps in the process are:
1. Research your customers
2. Research your team’s authoring solution
3. Reach out to other teams
4. Roll out a pilot project to test the authoring solution’s applicability to other teams’ content
5. Roll out the authoring solution to the other teams based on findings from the pilot project
Throughout the webinar, Ken will provide tools and techniques for business analysis and explain how rolling out an authoring solution to other teams can raise the profile of a technical communications team within an organization and allow it to grow its influence beyond traditional technical communication deliverables like manuals, online help, and release notes.
Frequently Asked Questions
When do education events take place?
Webinars are held on a variety of days. The times are always published as Eastern time (GMT-5/-4)
A majority of online courses are held at times as to not conflict with webinar times.
When will I receive the GoTo Webinar/GoTo Meeting instructions for an event?
Registered attendees for webinars will receive the GoTo Webinar instructions shortly after they have completed the registration. An email will be sent from “STC Education Department”.
Registered attendees for online course will receive the logon instructions for the live sessions and learning management site at least one (1) day before the online course begins.
To participate in a webinar and an online course, you must be able to access GoTo Webinar or GoTo Meeting, STC's online meeting space. Check system requirements for GoTo Webinar and GoTo Meeting prior to joining. GoTo Webinar and GoTo Meeting are a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.
I registered for an online course, what are my next steps?
Once you register for an online course, you will receive a confirmation receipt that day. Attendees will receive the login instructions for STC's learning management site at least one (1) days before the course begins.
I registered for a webinar, but will be unable to attend. Will a recording be available?
All webinar registered attendees receive an email with a link to the recording, and an evaluation link following the webinar.
I registered for an online course, but cannot attend at that time. Will I receive a refund?
If you are unable to attend the live sessions for an online course, the instructor may allow you to view the recordings of the sessions as an alternative. If you decide you want to cancel your registration you must do this prior to the second session. You will receive a refund, minus a $75 administrative fee. STC will also consider transferring your registration fee to another online course. This option is available only for courses in the same calendar year.
I want to take a specific course that isn't listed online. Will it be offered in the future?
STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC may offer it again in the following year.
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