FREE Webinar: Understanding the Basics of Crisis Communication

Speakers

Start

March 18, 2020 - 3:30 PM

End

March 18, 2020 - 4:30 PM

Understanding the Basics of Crisis Communication

REGISTRATION FOR THIS WEBINAR IS FULL. We will be repeating this webinar on Tuesday, March 24th at 3:30 PM Eastern. Registration for that webinar will open on Thursday, March 19th.

Disasters — such as pandemics, hurricanes, floods, tornadoes, wildfires, or earthquakes — can strike at any time. Effective crisis communication can mitigate the problems caused by a disaster and help people and businesses get back to normal.

This webinar will provide effective practices for communicating in times of crisis, and guidelines for promoting business continuity.

ABOUT THE PRESENTER

John Hedtke is a Fellow of the STC. He has published 27 books, including The Complete Idiot’s Guide to Disaster Preparedness. He lives near Tacoma, WA.

Frequently Asked Questions

When do education events take place?

Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).

A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.

When will I receive the GoTo Webinar instructions for an event?

Registered attendees will receive the GoTo Webinar instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.

Registered attendees will receive the GoTo Webinar instructions one (1) day before the online course begins.

To participate in a webinar and an online course, you must be able to access GoTo Webinar, STC’s online meeting space.  GoTo Webinar is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.

I registered for an online course, what are my next steps?

Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC’s course management site, which attendees will receive the login instructions two (2) days before the course begins.

If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

I registered for a webinar, but will be unable to attend. Will a recording be available?

If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.

I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?

If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.

I want to take a specific course that isn't listed online. Will it be offered in the future?

STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.

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