May 1, 2013 - 2:00 PM
May 1, 2013 - 3:00 PM
Address9401 Lee Highway, Suite 300, Fairfax, VA 22031 View map
In planning for our transformation, Cisco Technical Communications is building an infrastructure of process management and governance to enable content-driven evolution for engaging user experience. Web Analytics and related customer data empower process management changes. Social networking tools and a collaborative content consumption paradigm form the driving factors for user experience.