Cisco Tech Comm: Providing Business Value and Customer Experience in Digitial Communications Age

Speakers

Start

May 1, 2013 - 2:00 PM

End

May 1, 2013 - 3:00 PM

Address

9401 Lee Highway, Suite 300, Fairfax, VA 22031   View map

In planning for our transformation, Cisco Technical Communications is building an infrastructure of process management and governance to enable content-driven evolution for engaging user experience. Web Analytics and related customer data empower process management changes. Social networking tools and a collaborative content consumption paradigm form the driving factors for user experience.

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Website

www.stc.org

Phone

+1 (703) 522-4114

Email

education@stc.org