Cognition, Usability, and Design: The Psychology of Design and Use

Speakers

Kirk St.Amant
Louisiana Tech University and University of Limerick

Start

September 5, 2018 - 2:00 PM

End

September 5, 2018 - 3:00 PM

Cognition, Usability, and Design: The Psychology of Design and Use

This session was also offered at the 2018 Summit in Orlando, Florida!

No item is inherently useful.  Rather, the usability of materials is dictated by the expectations and perceptions of the individuals who use them.  These factors are not random; they are shaped by cognition – how the mind stores, retrieves, and processes information.  By understanding these cognitive processes, technical communicators can create content, designs, and materials that better meet the usability expectations of an audience.

This webinar provides technical communicators with an introduction to cognitive processes affecting perceptions and expectations of usability.  In reviewing these concepts, the speaker will:

  • Discuss how to apply these ideas to identify a groups’ usability and design expectations.
  • Explain how to use research results to design materials to meet user expectations.

The objective of this webinar is to review how cognitive science theory can be combined with technical communication practices to create a framework for doing user research to create more usable content.

This webinar will provide attendees with the foundational understanding needed to

  • Recognize how certain cognitive factors affect expectations of usability.
  • Use this understanding of cognitive factors to identify user expectations.
  • Analyze existing designs to determine how well they meet user expectations.
  • Apply data from cognitive-based research to create usable designs for different audiences.

Attendees can use this knowledge to guide user testing and design activities relating to different audiences.

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If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.

I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?

If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.

I want to take a specific course that isn't listed online. Will it be offered in the future?

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