Speakers
Lisa Pietrangeli
Executive Director of Business Operations, 36Software
Charlene Haykel
LanguageLine SolutionsStart
October 16, 2019 - 2:00 PM
End
October 16, 2019 - 3:00 PM
Content Mayhem: A Case Study of Theory, Technology, and Continual Content Improvement
Join Lisa Pietrangeli from 36Software and Charlene Haykel from LanguageLine Solutions through an actual Case Study that merged their companies’ services and technology to solve a client's content mayhem. We will start from the beginning – current state analysis – and take you through to the successful end-game. You will see how and where to begin, how to plan your content improvements, and how to define content success.
Is improving content quality, efficiency, reuse opportunities, and processes easy? No, of course it’s not. However, it IS very important and totally doable. When done with proper analysis and planning, you’ll see that there are very real short-term, longterm, and on-going benefits to the process.
Our case study will demonstrate the challenges, process, and solution for how we were able to reduce the amount of content and documents being used while also implementing an easy-to-use content reuse and management solution.
Handouts will be available upon request.
*Attendee information will be shared with the presenter upon completion of the webinar. To opt-out, email education@stc.org.
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