Free STC Member-Only Webinar: Creating Content that's Intelligent

Speakers

Nibu Thomas
Sr Manager - Information Development, Whatfix

Start

September 10, 2019 - 10:00 AM

End

September 10, 2019 - 11:00 AM

Creating Content that’s Intelligent

Presented by Whatfix

Information and the way it has been presented & consumed has changed over the years. Users and Products are becoming smarter. But has information been able to keep pace? Are we still expecting users to go out and find help when they need it? Contextual help is a solution.

But anyone who’s created it will tell you about how difficult it is to create content when the product design itself is very fluid. One of the solutions is to create ‘intelligent’ content. Listen in to this presentation to learn about the following:

  • Creating information for products in a manner that improves feature discoverability by more than 25%
  • Creating contextual in-app information using 35% less time than it normally takes – with little to no dependency on your dev team (I know I have your attention now 🙂)
  • Creating content that does not merely give information about a task, but can perform the task!
  • Reusing existing content INSIDE your app. Just like that…

*Attendee information will be shared with the presenter upon completion of the webinar. To opt-out, email education@stc.org.

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