Effective Glossaries and References

Speakers

Leah Guren
Presenter

Start

November 28, 2018 - 12:00 PM

End

November 28, 2018 - 1:00 PM

Effective Glossaries and References

This webinar provides guidelines for creating effective glossaries and reference content for user-facing documentation.

It reinforces the rationale for topic-typing from a usability and business-case standpoint, while helping participants be more proactive about identifying the need for reference content in their documentation.

Participants will learn:

  • The function of a glossary
  • The elements of a good glossary definition and how this differs from other types of term definitions
  • How to identify content that can be reference
  • Guidelines for creating easy-to-use reference content
  • Ways to think creatively to simplify and streamline reference content

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