Free STC Member-Only Sponsored Webinar: In The Midst of Chaos, There is Also Opportunity (Putting Together a FrameMaker Battle Plan)


Matt Sullivan
Founder, Tech Comm Tools


October 18, 2017 - 2:00 PM


October 18, 2017 - 3:00 PM

In the Midst of Chaos, There is Also Opportunity (Putting Together a FrameMaker Battle Plan)

Over the past few weeks you've seen the benefits of moving to a managed template-driven workflow, including:

  • The rationale for a template-driven workflow.
  • The mechanics of converting unstructured and structured content.
  • How to separate content from formatting using FrameMaker templates.

Now join Matt Sullivan as he shows you his step-by-step roadmap for template-driven success using FrameMaker. Attendees will get a copy of the roadmap, which helps new and existing FrameMaker users implement a plan for saving up to 30% of the time currently spent on documentation.

In just the first 15 minutes, Matt will share with you the metrics used by his clients to estimate return on investment.

After that, Matt will outline the actual tools and timelines involved in a workflow overhaul, including timelines, budgets, outsourcing, and training options., and give you a chance to pick his brain on conversion and optimization issues.

Submit questions in advance by emailing Bring your toughest questions, and be ready for a very interactive session!

Frequently Asked Questions

When do education events take place?

Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).

A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.

When will I receive the GoTo Webinar instructions for an event?

Registered attendees will receive the GoTo Webinar instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.

Registered attendees will receive the GoTo Webinar instructions one (1) day before the online course begins.

To participate in a webinar and an online course, you must be able to access GoTo Webinar, STC's online meeting space.  GoTo Webinar is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.

I registered for an online course, what are my next steps?

Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC's course management site, which attendees will receive the login instructions two (2) days before the course begins.

If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

I registered for a webinar, but will be unable to attend. Will a recording be available?

If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.

I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?

If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable.  Online registration closes one-two business days before the education event begins.

I want to take a specific course that isn't listed online. Will it be offered in the future?

STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.


Career Center

Find your next job/contract opportunity here! Look at the STC Job Bank and get 14-day advance access to the newest employment opportunities.


Access to our industry-leading publications: Intercom, Technical Communication journal, STC’s Notebook blog, newsletters, and the Body of Knowledge (TCBOK).


The educational opportunities that STC members gain access to offer a breadth of continuing education knowledge in a variety of formats including webinars, online courses, Summit sessions, and more.


Leverage the power of members from around the world. Build relationships, advance your career through STC’s global community of technical communicators.


Society for Technical Communication
Phone: +1 (703) 522-4114 | Fax: +1 (703) 522-2075
3251 Blenheim Boulevard | Suite 406 | Fairfax, Virginia 22030
Email: STC | Map it!


The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.