Speakers
Lisa Pietrangeli
Executive Director of Business Operations, 36SoftwareStart
May 15, 2018 - 2:00 PM
End
May 15, 2018 - 3:00 PM
Understanding and Exploring Content Management and Reuse Solution Capabilities
It can be overwhelming to explore a new technology solution to support your company’s needs, which often leads to inaction. Companies today realize that they need to take advantage of content reuse in order to save time, save money, and generate higher quality documentation.
The question is…How do you determine what you actually need out of a solution?
There is no universal, one-size-fits-all content reuse solution. There are countless vendor products, each differing in features, functionality, price, and complexity. With all these possibilities, it's easy to get lost. In this discussion, we will explore how to approach determining what you need out of a content reuse and management solution and how to ensure implementation is successful.
In the context of 36Software’s product SmartDocs, we will define capabilities found in content reuse and management solutions, discuss the benefits of such capabilities, and then use SmartDocs in real time as an example of how each capability functions.
Lisa Pietrangeli’s experience working with customers who have adopted her company’s content reuse product, SmartDocs, is extensive. Some teams begin never having considered a solution previously, others are migrating from a less-than-satisfactory solution to SmartDocs. As supporting real-world experience, Lisa will include a customer’s use case from Challenge to Solution to Results to help illustrate what type of experience companies can expect from the implementation process. She will also offer practical handouts upon request which will assist any company in search of a solution.
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