August 24, 2016 - 2:00 PM
August 24, 2016 - 3:00 PM
Get the Most From and For Your Team
Being a manager means that you’re responsible for getting things done not only on your own, but also through the efforts of your team. Achieving high performance levels requires two things: making sure your team members have the right abilities for the jobs they hold and keeping them motivated. Your job as a manager includes diagnosing possible performance barriers and either coaching or counseling your employees to overcome those obstacles.
Objectives of this session are to expose you to the following concepts that can be incorporated in your own job:
- How to diagnose and improve the three elements of ability in the performance equation: aptitude, training and resources, so you have the right people doing the right jobs in your team
- How to create a motivational and empowering environment for your team, and how that may vary for different generations
- Tips for coaching or counseling employees when you need to provide negative feedback
- Key elements for successful delegation of work
Takeaways: practical ideas to use the next time you delegate an assignment and conduct performance reviews, an exercise to use at your next team offsite to identify what your employees value most about their jobs to aid you in fostering a motivational environment for them
Frequently Asked Questions
When do education events take place?
Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).
A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.
When will I receive the Adobe Connect instructions for an event?
Registered attendees will receive the Adobe Connect instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.
Registered attendees will receive the Adobe Connect instructions one (1) day before the online course begins.
To participate in a webinar and an online course, you must be able to access Adobe Connect, STC's online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.
I registered for an online course, what are my next steps?
Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC's course management site, which attendees will receive the login instructions two (2) days before the course begins.
If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.
I registered for a webinar, but will be unable to attend. Will a recording be available?
If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.
I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?
If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.
I want to take a specific course that isn't listed online. Will it be offered in the future?
STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.