LABEL EDITING: GREAT THINGS IN SMALL PACKAGES

When most of us think about TC deliverables, we tend to think about product manuals, user guides, online Help, tutorials, and other types of documents. But there is the often-overlooked type of information that is often directly on the product itself: labels. Labels are mini-chunks of information that may be part of the product, such as the text labels for interface elements in a GUI, or on a physical product to provide reminders.

In many companies, label text is written by developers. But for the best possible user experience, we as professional TCs should be involved in this! More and more, we are being including in this development process. We are expected to be able to contribute with our knowledge of good communication.

However, writing and editing this kind of information is very different than developing other types of documentation. You are faced with technical limitations and usage issues that are unique within TC deliverables.

In this session, learn how to:

• understand the purpose of labels
• create text that endures through the user experience
• think visually
• find creative solutions